Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Alkalmazza Computer Support Technicians szabadúszót

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    I’ve had a little window poping up lately I think it might have been from a hacker disguised as a MSI update software for my computer. I finally gave in and pressed to download an update and immediately my google chrome opened up, and like 10 windows tech support tabs opened up. I then shut off my computer, waited a few minutes and turned it back on and immediately chrome opened up. I&rsquo...

    €27 - €54
    Helyi
    €27 - €54
    0 licitek

    Need someone from Melbourne to manage my Facebook I also need some help with finding some leads. YOU MUST BE CURRENTLY LIVING IN MELBOURNE

    €239 (Avg Bid)
    Helyi
    €239 Licitátlag
    6 licitek

    One-time work. To diagnose interactive equipment. Fix the problem (in system unit) on the spot. (There is no video signal on the projector) Send foto.

    €20 / hr (Avg Bid)
    €20 / hr Licitátlag
    3 licitek
    Promote our App in China 5 nap left
    IGAZOLT

    Hi We are looking for sales marketing expert with proven experience in internet marketing/social media in China. We are lauching a new App in 2 weeks time and have been doing some pre-launch promoting via google and social media. However we are finding it very difficult to promo in China for obvious reasons. Looking for an expert who can helps us get in. The App is a legit home design app with...

    €442 (Avg Bid)
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    €442 Licitátlag
    19 licitek

    Busco mujeres para administrar una encuesta a sus amigas. Para administrar la encuesta requiere 2 minutos. Una de las preguntas es a ver que tan delicada es la respondente. No es posible identificar la mujer de sus respuestas a la encuesta. Pago 30 pesos a la administrador por todas las mujeres contactada. No es necesario saber más idiomas que español.

    €139 (Avg Bid)
    Helyi
    €139 Licitátlag
    2 licitek

    Busco mujeres para administrar una encuesta a sus amigas. Para administrar la encuesta requiere 2 minutos. Una de las preguntas es a ver que tan delicada es la respondente. No es posible identificar la mujer de sus respuestas a la encuesta. Pago 30 pesos a la administrador por todas las mujeres contactada. No es necesario saber más idiomas que español.

    €27 (Avg Bid)
    Helyi
    €27 Licitátlag
    2 licitek

    We have Fortinet Switches, Wireless AP and Firewall we need some configuration​ support on site in Scunthorpe

    €1141 (Avg Bid)
    Helyi
    €1141 Licitátlag
    3 licitek

    I am looking for someone who can help me with several things such as providing search, edit some files with HIS computer/desktop. Looking for only US based local freelancers, otherwise will be declined. It is ongoing and you can earn money easily.

    €11 / hr (Avg Bid)
    €11 / hr Licitátlag
    26 licitek

    that's it. Simple. Linejobs is the leading job board in Thailand? I want my CV loaded there and others. Fee according to the amount and kind of websites proposed by you.

    €24 (Avg Bid)
    Helyi
    €24 Licitátlag
    12 licitek
    Windows on Mac 9 óra left

    I need someone to download windows on my mac computer.

    €23 (Avg Bid)
    €23 Licitátlag
    13 licitek