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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
86,254 értékelés alapján az ügyfelek 4.88 / 5 csillagot adtak Customer Service Specialists szabadúszónknak.Alkalmazza Customer Service Specialists szabadúszót
We are a small provider of mobile phone services as a mobile operator. We want to find a strategic partner in AI to grow our customerbase rapidly. Two initial projects are on the plan: One projekt is in development of AI based customer service for our telecom businesses. We have employees today, but want to grow without adding much more people. The AI should respond through chat, messaging, voice and social media. We want to develop it as a product to offer to other customer service organizations. An other project is to develop AI products assisting in marketing efficiency. Perhaps similar concept as to Google by driving advertisements to media. Finding ways to target audience, tagging responsive prospects for re-targeting in media and social platforms. We need your recommendations fo...
We are a new Pool service, repair and retail company looking to grow our business both commercially and residentially and are needing an outside sales rep to gain new business with commercial customers (i.e. Hotels, HOA's, Apartment Complexes, splash pads, etc.)
We have the equipment, which is being controlled remotely, but some simple and easy-to-do tasks require assistance. We need an assistant, who on a video-to-video call will help to do simple operations with remote equipment, we provide detailed, easy-to-understand instructions and steps. Good for beginners
I am looking for someone who personally goes to look for a literal birth certificate at the Civil Registry of Boveda Lugo , Spain, with the data that I will provide because online service is very late. Then after getting it, you´ll send it by postal mail to an address in Madrid. The payment is 40 euros for this personal search service, but if you locate it and get it, I will give you 40 more euros when you send it to me to Madrid by a selected postal mail.
As a small business owner, I'm looking for a reliable and experienced virtual assistant to help me out with customer service tasks. Being a small business, I have a limited budget so I cannot spend more than $25/hr. Additionally, I only require less than 10 hours of help per month. Therefore, I am searching for someone who is willing to take on this project on an as-needed basis, and to help increase customer satisfaction. The main tasks the virtual assistant will be responsible for are providing customer service, data entry, and content creation.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I need you to visit a minimum of 5 supermarkets to check for a particular product. No purchase required. The info I need are the store name, store address, date of visit and two pictures of a product.
We have projects very often at this city and we need a freelancer to carry out a simple task. It is about verifying that a shipment matches against a packing list. The Freelancer must go to the factory or warehouse where the shipment is located, count the products and take photos according to a manual that we will send; stay in the factory or warehouse until the containers are filled out and take pictures of the loading process according to the manual we would provide, our the next service is at March 31st and April 1st
English Freelancers: IPHONE IS NEEDED (MANDATORY). This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera. No editing is necessary. See attached sample photos. US$0.5 (US dollars) will be paid for each product. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information. Below, some screenshots of what consists of 0.5 US dollars (equivalent to 3 photos) will be attached. Freelancer en Español: SE NECESITA IPHONE (OBLIGATORIO). El trabajo es ir a un supermercado y tomar fotos de productos (3 fotos por cada producto) .Solo se necesita una cámara bá...
We are looking for someone to manage customer support for our free software that helps students and researchers find the free versions of academic papers. This is a "friendly" style of customer support, since we are a non-profit working primarily with college students, professors, and librarians.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Misión del puesto: Descubrir y encontrar nuevas oportunidades de ventas, negociar acuerdos, lograr ventas y mantener la satisfacción del cliente en el ámbito de consultoría, academias virtuales, cursos online y coaching ejecutivo. Horario: 30 horas semanales (6 horas de trabajo diarias), con posibilidad de aumento de carga horaria. Horario flexible, debiendo contar con disponibilidad horaria (puede incluir fines de semana). Edad: Más de 25 años. Honorarios: Contrato de trabajo freelance. Salario básico a acordar. Requisitos mínimos: 1. Secundario completo. 2. Experiencia previa y comprobable en cargos de Ejecutivo Comercial y de Venta o en otro puesto pertinente. 3. Excelentes conocimientos de MS Office. 4. Experiencia pr&aacu...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
A remote position but preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product know...
Looking for a virtual personal assistant with experience making real estate sales phone calls. I have a dialer to which you will have access to make the calls. I have scripts as well
La actividad consiste en llamar telefónicamente a seis empresas asignadas por nosotros para solicitar información, cotizar un servicio y pedir requisitos de contratación. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa vía telefónica y resolver dudas). 2. Llamar a las seis empresas para solicitar información y cotizar el servicio, cada llamada dura en promedio 10 minutos. (Tiempo aproxim...
I am looking for a skilled virtual assistant to help me with cold calling of both online and offline cash advance leads on a short-term basis. This involves identifying potential customers, converting leads through phone conversations and potentially scheduling follow-up calls. The ideal candidate should have exceptional communication abilities, be confident and able to identify opportunities to increase revenue and ensure customer satisfaction and retention.
La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximada...
Looking for positive, detail-oriented individuals with a passion for travel and helping others, to join our team of Travel professionals! ABOUT US: We belong to one of the top travel companies in the USA, and have been in the business for 70 years. We have an A+ rating with the Better Business Bureau and have received many awards for our travel services. Even during a global pandemic, we produced $80 million in sales in 2021! With 130+ travel suppliers and vendors at our disposal, we have anything you might need to create the perfect trip for your clients. We are an Equal Opportunity Employer. Position Responsibilities: - Communicate professionally with potential clients. - Determine the clients’ wants, needs, preferences and budget. - Research, organize, and book all travel plans ...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
This assignment do not need any qualification. You get to run errands like helping with taking document to the Courier services for shipment, you will need a functioning email address to receive document files, you print, address it accordingly, take it to a nearest posting services around for delivery to Clients Institutions.
Hello! I am looking for a female virtual assistant to help me manage my day-to-day tasks. Hiring individual virtual freelancer who is open minded to chat personally from remote location text with video in hourly basis. Cam availability is must. Job is chatting visually in hourly basis, you get paid for chatting visually Freelancer must have good internet and smartphone/laptop with camera. Payments through freelancer. This position is flexible in terms of its hours, so if you are looking for a part-time or full-time commitment, I'd be more than willing to accommodate. Thank you for your interest!
Welcome to Child One. It’s a young and fast-growing international school for kids from 2 to 10 years old. We offer private online classes in a playful manner with real teachers. We take time to understand our clients’ needs and come up with an individual learning path for every child. Our mission is to create an environment, where every child loves education, every parent has their time and every teacher can realize their full potential in a supporting atmosphere with the latest technologies. For our customers we offer the following classes: - early childhood education / Pre-K (2-5 y.o.) - elementary school subjects (5-7 y.o.) - creativity (2-10 y.o.) - speech therapist Child One School is currently looking for a sales manager. Responsibilities: - Making phone calls of the...
Confirmis ( ) is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be involved in our pre-employment screening by conducting the visit to our candidates’ residential address with the candidate’s consent letter. JOB DESCRIPTIONS: • Conduct the site visit to the candidate’s residential address • Conduct the basic verification of the candidate’s residence & reputation with the neighbors, head of local community, police stations, building operators, etc. ...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We would like to hire several linguists to translate several files from English into Portuguese (around 18,000 words). All applicants must be native speakers of Portuguese and must possess a strong command of English as a second language and verifiable proof of translation expertise in the language pair. We will share the files with all qualified applicants for them to preview and to provide us with a rate quote. Offer: .0075 / source word, a great review and future consideration for projects in the language pair. Turnaround time: ASAP
I'm looking for Personal VA for long term work, you'll need to do 4-5 Call and text support per days, If you'll do good then it'll be long term for you.
I am looking for a native Swedish speaker to assist me with a task. You must be a resident of Sweden to be familiar with local business. There's a company in Sweden and I need to figure out if it's skam. To do this, they must check the history of this company and verify, visually or otherwise, that the information provided by the company is correct and that the location of this local business is authentic.
Hello, I need a freelancer who can help confirm an address locally in Luanda, Angola. Further details will be provided after the proposal.
Here are some of the job roles associated with a general virtual assistant and a virtual business consultant: General Virtual Assistant: Administrative Assistant: An administrative assistant virtual assistant provides administrative support to clients, including scheduling appointments, managing emails, making travel arrangements, and preparing reports. Customer Service Representative: A customer service virtual assistant interacts with customers via email, phone, or chat to resolve issues, answer questions, and provide support. Social Media Manager: A social media virtual assistant manages clients' social media accounts, including creating and scheduling posts, responding to comments, and monitoring analytics. Content Writer: A content writer virtual assistant creates content fo...
I want someone who’s ready and willing to dedicate few hours daily. Receiving phone calls and answering emails
|| As we prepare to open an office in Bali, Indonesia, we are looking for several people to join our team || Currently, we are looking for: Experienced and talented fulltime (virtual) assistant. Someone with extensive virtual assistance experience, who is responsible, efficient, deadline-oriented, naturally flexible, and a quick learner. Extensive knowledge of; Microsoft Word Microsoft Excel Microsoft PowerPoint Fluent in the English language (speaking and writing) Content writing Email writing Basic graphic design skills (Photoshop) Profound knowledge of social media We are looking for a true multi-tasker who has many talents in this field and who is open to a long-term relationship. Our business; We are an international busine...
Our agency is currently seeking dedicated and driven individuals to join our team as Chatting Sales Force for our Snapchat platform. As a Chatting Sales Force, you will be responsible for engaging with our clients' audience through the Snapchat platform and driving sales through personalized and effective communication. Responsibilities: Engage with clients' audience on Snapchat platform Identify potential leads and convert them into customers Maintain a positive and professional online presence Participate in training sessions provided by the agency Meet daily and weekly sales targets Requirements: Must have a reliable internet connection and smartphone with Snapchat app Must be available to work between 8am to 4pm Must have a strong sales background and excellent communicat...
Work on ecommerce businesses, do a variety of tasks that include copy paste and documentation/ internet and social media research.
Description We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including answering emails, Manage Leads. For this role, a strong Internet connection is required, along with experience using communication tools like Skype. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Responsibilities Respond to emails and phone calls Schedule meetings Manage Leads Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first ...
I am a gay guy looking for someone to clean my bedroom on a regular basis. I have cats and a dog.
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer in Leeds who can visit 8 Burger King, Costa Coffee, Greggs, KFC, and other stores and report from the locations. We will pay for all the tasks completed successfully in our app and a bonus of USD 70 if the job is delivered perfectly. All photos within the task should be accepted and all prices for all items captured. Send us a message for more details!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am looking for experienced voice over talents for our TTS project who has an SINGAPOREAN accent. The type of voice we are looking for is either male or female. The recordings would be for an internal usage. The estimated lines for the recordings are 2500 lines and the length of each recording is more or less 30 seconds. We expect whoever applies for this project to be a voice talent with a solid track record of quality outputs. If you think you have what it takes and are interested in this project, please apply!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
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We are looking for experienced and motivated cold callers to join our team at Neru Lending. As a Cold Caller, you will be responsible for reaching out to potential customers, introducing them to our services, and generating leads for our sales team. Your responsibilities will include: Making outbound calls to potential customers to introduce Neru Lending and our services Identifying and qualifying leads through effective questioning and listening skills Scheduling appointments for our sales team to follow up with interested prospects Maintaining accurate and up-to-date records of all calls and leads in our CRM system Qualifications: Previous experience in cold calling and lead generation is preferred, but not required Excellent communication skills, both verbal and written Comfortable...
Hey there, Thank you for taking the time to read this post; I trust all is well with you. We are only interested in Americans who were born and raised in the United States of America. We have one audio assignment for you. The task at hand will take you about 2 hours and 25 minutes to complete. If necessary, we may ask you to repeat some work. Customer support experience is must. All you have to do is have a discussion with your friends or family members about the subjects we provide. Regards, Team Viyaan
We are looking for someone who can host and lead a simple video conference for us. We would like the video conference to take place over Skype, and to include both video and voice connection. We do not require the video conference to be recorded. This will be a 25-minute or less video conference.
We are working with a new international client who is developing certification relationships with international customers. I am looking for an account management professional to learn this industry and cultivate long term sales relationships with this client's customers. New account management will require ensuring the customer fully understands the products offered and follow up is consistent. Our in house account management will train the right candidate and equip them with the necessary skills to be successful.