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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
140,575 értékelés alapján az ügyfelek 4.9 / 5 csillagot adtak Customer Support Specialists szabadúszónknak.Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
140,575 értékelés alapján az ügyfelek 4.9 / 5 csillagot adtak Customer Support Specialists szabadúszónknak.Our restaurant’s inbox, reservation queue, and social channels all need the same thing right now—someone who can keep every guest feeling heard and welcomed. I’m opening an internship for a virtual assistant who will concentrate on customer-facing communication, primarily through Gmail. Day-to-day you will: • Respond promptly and politely to guest emails in Gmail • Confirm, modify, or cancel reservations as requested • Reply to light-volume social media inquiries with accurate, friendly information Because every message reflects our brand, excellent written communication is the core skill I’m after. If you enjoy crafting clear, personable replies and can juggle several conversations without missing details, you’ll fit right in. Training...
Saya mencari seseorang yang bisa membantu saya membalas chat pelanggan yang mayoritas berupa permintaan pemesanan. Semuanya dilakukan secara remote—bahkan sambil rebahan—sehingga cocok juga untuk siswa SMA/SMK yang ingin menambah pemasukan. Apa yang perlu dilakukan: • Menggunakan template balasan yang sudah saya siapkan, lalu menyesuaikannya seperlunya sesuai detail permintaan. • Menjawab dalam dua bahasa: Bahasa Indonesia dan English. • Menjaga nada ramah dan respons cepat agar calon pembeli merasa dilayani dengan baik. Saya akan menyediakan: – Template pesan lengkap beserta panduan singkat gaya komunikasi. – Akses ke akun chat/customer service yang dibutuhkan. Hasil yang saya harapkan: 1. Setiap permintaan pemesanan terjawab akura...
Saya mencari seseorang yang bisa membantu saya membalas chat pelanggan yang mayoritas berupa permintaan pemesanan. Semuanya dilakukan secara remote—bahkan sambil rebahan—sehingga cocok juga untuk siswa SMA/SMK yang ingin menambah pemasukan. Apa yang perlu dilakukan: • Menggunakan template balasan yang sudah saya siapkan, lalu menyesuaikannya seperlunya sesuai detail permintaan. • Menjawab dalam dua bahasa: Bahasa Indonesia dan English. • Menjaga nada ramah dan respons cepat agar calon pembeli merasa dilayani dengan baik. Saya akan menyediakan: – Template pesan lengkap beserta panduan singkat gaya komunikasi. – Akses ke akun chat/customer service yang dibutuhkan. Hasil yang saya harapkan: 1. Setiap permintaan pemesanan terjawab akura...
I’m determined to start earning online and have decided that phone-based customer support is the right fit for me. I need a partner who already knows the remote support landscape and can guide me all the way from identifying legitimate openings to signing an offer. Here’s what I’m expecting: • A curated list of current, reputable phone support vacancies that accept remote talent from my region. • A polished résumé and cover-letter template tailored to those roles. • Clear, practical coaching for each application step—including interview prep focused on phone etiquette, call-handling software, and common customer scenarios. I’ll share my existing résumé and any details you request as soon as we start so you can...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
I run a small technology company and I’m looking for a dedicated caller who can handle day-to-day customer support and consistent follow-ups with our existing and prospective small-business clients. The work is straightforward: you’ll receive a list of warm leads and current customers, place courteous calls, check on their satisfaction or pending questions, and note any upsell or cross-sell opportunities you uncover. Here’s what I expect each week: • Prompt calling during standard business hours, using your own soft phone or a reliable VoIP service. • Clear, concise call notes entered into our shared Google Sheet so I can track conversation history and next steps. • A quick end-of-week summary email highlighting any red-flag issues or promising leads that ...
I need assistance signing up for ChatGPT Go (India) and setting up a personal account. This is free for 12 months. Requirements: - Use my primary email address - No additional services or apps to link - Deliver the account credentials to me - 12 months free ChatGPT Go (must be done from India) Ideal Skills: - Familiarity with ChatGPT Go - Experience in account setup - Attention to detail and reliability
I’ve spotted a second-hand men’s jacket on and need help closing the deal from outside Iran. Here’s exactly what has to happen: • Locate the listing I’ll share on Divar, message the seller in Farsi if needed, confirm the jacket’s size, material, overall condition, and final price. A few fresh photos would be great so I can double-check wear and tear before we commit. • Handle local payment and pick-up (or arrange domestic courier) once I give the go-ahead. • Pack the jacket securely and ship it to Poland with a trackable service such as Post Iran, DHL, FedEx, or any reliable carrier you recommend. Please declare the parcel accurately so it clears customs smoothly. • Send me the tracking number, the purchase receipt, and quick snapsh...
Me hace falta apoyo constante para las tareas diarias de mi negocio y quiero delegarlas a alguien que ya se sienta cómodo trabajando completamente en español. La idea es comenzar con un perfil principiante, así que valoro más la disposición de aprender, la puntualidad y la capacidad de seguir procesos que una trayectoria extensa. El trabajo gira en torno a tres frentes: • Gestión de correo electrónico: organizar la bandeja de entrada en Gmail/Outlook, etiquetar mensajes, filtrar spam y contestar con plantillas que yo proporcionaré. • Manejo de redes sociales: programar publicaciones en Facebook e Instagram (uso Hootsuite, pero si conoces Buffer o Creator Studio también sirve), además de responder comentario...
Me hace falta apoyo constante para las tareas diarias de mi negocio y quiero delegarlas a alguien que ya se sienta cómodo trabajando completamente en español. La idea es comenzar con un perfil principiante, así que valoro más la disposición de aprender, la puntualidad y la capacidad de seguir procesos que una trayectoria extensa. El trabajo gira en torno a tres frentes: • Gestión de correo electrónico: organizar la bandeja de entrada en Gmail/Outlook, etiquetar mensajes, filtrar spam y contestar con plantillas que yo proporcionaré. • Manejo de redes sociales: programar publicaciones en Facebook e Instagram (uso Hootsuite, pero si conoces Buffer o Creator Studio también sirve), además de responder comentario...
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Deliverables I expect: • Co...
I need help setting up and configuring Zoho Desk, as well as providing basic training for new users. Key areas for setup and configuration include: - Workflow automation - Ticket management - Custom fields and layouts Ideal skills and experience: - Proficiency in Zoho Desk - Experience in workflow automation and ticket management - Ability to customize fields and layouts - Experience in training users on software platforms Looking for someone who can ensure a smooth setup and equip my team with the necessary skills to use Zoho Desk effectively.
I need help setting up and configuring Zoho Desk, as well as providing basic training for new users. Key areas for setup and configuration include: - Workflow automation - Ticket management - Custom fields and layouts Ideal skills and experience: - Proficiency in Zoho Desk - Experience in workflow automation and ticket management - Ability to customize fields and layouts - Experience in training users on software platforms Looking for someone who can ensure a smooth setup and equip my team with the necessary skills to use Zoho Desk effectively.
Job content: 1. If there are users come to consult, answers users right away correctly and politely 2. Answers users on our official Whatsapp, Telegram and Facebook 3. On Facebook, if users ask questions on comment part, also answer them, if there are spamming on comment part, delete them. Working time: Generally will be: 10:30-22:30 UTC-6 Time, Monday to Sunday; You dont have to work fully during the working time, once users come to consult, answer them, if no users come to ask, you can do yourself's things. Working way: Remote; Online Basic requirements: 1. Know English; 2. Friendly, patient, responsible;
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...
I need an expert who can fully set up Flodesk Checkout and Stripe for my digital course launch. I have a sales page in Flodesk and need two payment options configured: a USD $397 pay-in-full option and a USD $210 x 2 monthly payment plan. I need someone to connect my Stripe account to Flodesk, ensure payments process in USD instead of AUD, create two separate checkout flows, and link each of my buttons on the sales page to the correct checkout. You’ll need to test both flows, confirm they work internationally, set up the recurring payment correctly, configure taxes, delivery, and confirmation emails, and troubleshoot any issues. I also need a short walkthrough video so I know how to edit or duplicate the setup in the future. You must have experience working with both Stripe and Flode...
I am offering a performance-based collaboration: you build and market a WordPress tourism site, we split the profits from every booking until the venture reaches roughly ₹25 lakh (≈ $30,000) in revenue. The single, clear objective is to drive bookings, so every design and campaign decision must funnel visitors toward a confirmed reservation. The site itself will sit on WordPress and needs a friction-free online reservation system—complete with real-time availability, secure payments, and automated confirmations. Once the core is live, ongoing tasks will include search-optimised content, targeted ads, social media pushes, email nurturing, and any conversion tweaks revealed by analytics. In other words, you will have creative freedom over both the build and the marketing playboo...
Tugas utama adalah membalas chat pelanggan di akun WhatsApp Business dan Shopee Seller Centre saya. Setiap hari masuk sekitar 100–500 pesan; semua perlu dijawab cepat, ramah, dan sesuai template yang sudah tersedia. Akses bisa dilakukan dari mana saja asalkan online minimal pukul 08.00–17.00 WIB. Deliverables: • Semua chat hari kerja terjawab dalam waktu maksimal 5 menit. • Ringkasan harian berisi jumlah chat terjawab, pertanyaan berulang, dan pesan yang masih butuh tindak lanjut. Pengalaman dengan antarmuka WhatsApp Business, Shopee Seller Centre, atau platform serupa akan sangat membantu agar transisi berjalan mulus.
I need energetic field promoters who can walk into small retail shops in the city, open our billing-software app on a phone or tablet, and give a clear, hands-on demonstration of how it works. The entire visit should feel like a mini live demo, guiding the shop owner through the main screens and showing them exactly how the tool can speed up everyday billing tasks. While you are on-site, please collect detailed feedback from each owner or manager. I am interested in their first impressions, any concerns, and specific feature requests. Right after every visit, send that feedback to me by email so I can file and track it immediately—no paper forms or survey links needed. Deliverables (per shop visited): • A short email summarising the owner’s comments, feature wishes, an...
I need help recovering my Instagram account. I no longer have access to my email or phone number linked to the account. I can provide my username and I know the password. But im try to reactivate it after a 6 month break and it wants a code from my email or phone number that i cant access Ideal Skills and Experience: - Experience with Instagram recovery processes - Ability to handle account verification - Familiarity with Instagram's support and recovery tools Please assist me in regaining access to my account.
Saya membutuhkan bantuan untuk menangani customer service melalui media sosial, khususnya akun TikTok kami. Tugas utamanya adalah: • Menjawab setiap pesan masuk dengan bahasa Indonesia yang sopan, ramah, dan jelas. • Menjelaskan prosedur atau langkah-langkah bagi calon klien yang ingin mulai bekerja sama dengan kami, sesuai panduan yang sudah saya sediakan. • Menjaga konsistensi tone brand—tenang, membantu, dan profesional—pada setiap balasan. • Mencatat pertanyaan penting, keluhan, atau masukan agar mudah saya tindak lanjuti. Saya akan memberi template jawaban dasar dan informasi produk; Anda tinggal menyesuaikannya situasional. Prioritas saya adalah kecepatan respons dan kesopanan. Jika Anda terbiasa berinteraksi lewat chat TikTok dan paham etika...
Summary Job Description: We are looking for fluent Cantonese speakers to participate in an Audio Data Collection Project. The task involves recording real telephonic conversations with bank customer care services in Cantonese. Each participant will need to: • Call different bank customer care centers (any banks in your region) • Record 10-minute conversations per call • Complete a total of 1 hour of recordings (approximately 6 calls of 10 minutes each) The goal of this project is to collect natural customer service interactions for AI training and research purposes. -> Requirements: • Fluent Cantonese speaker • Clear and natural speaking tone • Access to a phone to make genuine calls to banks • Ability to follow recording instructions carefully • ...
Looking for virtual assistance
Saya membutuhkan tenaga customer service berbasis telepon yang siap melayani pelanggan Agoda dalam Bahasa Indonesia sepanjang waktu (24/7). Fokus utama Anda: • Menjawab panggilan masuk, memberi informasi ketersediaan kamar, harga, dan kebijakan hotel. • Membantu proses pemesanan, perubahan, maupun pembatalan reservasi secara real-time melalui sistem Agoda. • Menangani keluhan dengan empati, mencatat detail kasus, dan menindaklanjuti sampai tuntas. • Mencapai target kecepatan respons dan kepuasan pelanggan yang telah ditetapkan. Saya akan menyediakan skrip dasar, akses ke dashboard pemesanan, serta panduan eskalasi. Anda tinggal menyiapkan: – Koneksi internet stabil dan headset berkualitas. – Lingkungan kerja tenang untuk menjaga profesionalisme ke...
La actividad consiste en evaluar telefónicamente a seis empresas asignadas por nosotros para solicitar información y cotizar un servicio. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las seis evaluaciones para solicitar información y cotizar el servicio. (Tiempo variable según inicio y duración de cada evaluación pero en conjunto suelen llevar máximo ...
Saya mencari freelancer yang dapat membantu saya membalas chat pelanggan melalui WhatsApp. Fokus utamanya adalah Layanan Pelanggan, jadi respons harus cepat, sopan, dan solutif. Tugas utama: • Menjawab pertanyaan dasar tentang produk dan layanan. • Menyapa pelanggan dengan ramah dan menjaga nada profesional. • Mencatat keluhan atau permintaan khusus untuk saya tindak lanjuti. • Merangkum aktivitas harian dalam laporan singkat. Saya menyediakan akun WhatsApp bisnis serta panduan singkat mengenai produk. Pengalaman sebelumnya di customer service online akan sangat membantu, terutama bila Anda terbiasa multitasking di perangkat seluler maupun desktop. Jika Anda siap menjaga kepuasan pelanggan saya, kirimkan detail pengalaman singkat beserta ketersediaan waktu Anda.
I’m looking for someone who is naturally hardworking, a fast learner, and comfortable handling day-to-day customer service. Basic English communication is all I need—clarity and politeness matter more to me than perfect grammar. Expect a mix of routine inquiries and simple problem-solving; when something falls outside your scope, you’ll just tag me so I can step in. If you can stay organized, keep your tone friendly, and adapt quickly as new questions pop up, you’ll be a great fit.
I keep running into generic, unexplained errors the moment I hit “I Agree” on the very first Apple Developer Program enrollment form. The payment screen never even appears, and everything I’ve filled in looks correct, yet Apple only shows a vague “unknown error, Please Try Again” message without any reference code. I need someone who has already battled—and beaten—this exact scenario to jump in, identify the root cause, and guide me all the way to a successfully accepted enrollment. If the solution requires adjusting account details, re-submitting business information, or walking me through a particular browser, network, or certificate tweak, that’s fine; what matters is that the form finally goes through and Apple pushes me on to payment ...
Location: Guatemala, Honduras, or El Salvador Modality: Remote or hybrid, with occasional travel within the region. AM Global Pack, Inc., an international company specialized in industrial packaging and wrapping solutions, is seeking a Regional B2B Business Development Executive to strengthen its commercial presence in Guatemala, Honduras, and El Salvador. The role focuses on developing and maintaining B2B relationships with distributors, manufacturers, and industrial customers, promoting products such as stretch film, shrink bags, chipboard, kraft paper, corner board, and strapping. Responsibilities • Identify and develop new B2B clients in the region. • Manage international quotations (FOB, CIF, DDP). • Follow up with active accounts and business opportunities. • Pr...
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...
I’m looking for a reliable virtual assistant who can take over my daily inbound phone support and keep my calendar running smoothly. All calls that come through must be answered promptly, questions resolved or escalated when necessary, and every new appointment placed directly into my calendar so nothing slips through the cracks. You’ll be the first voice our customers hear, so a warm, confident phone manner and clear spoken English are essential. Most inquiries are straightforward—checking order status, confirming service availability, or rescheduling an existing booking—but you should feel comfortable digging for the right information in our CRM while you have the caller on the line. For scheduling, you’ll receive real-time access to my Google Calendar...
Job content: 1. If there are users come to consult, answers users right away correctly and politely 2. Answers users on our official Whatsapp, Telegram and Facebook 3. On Facebook, if users ask questions on comment part, also answer them, if there are spamming on comment part, delete them. Working time: Generally will be: 10:30-22:30 UTC-6 Time, Monday to Sunday; You dont have to work fully during the working time, once users come to consult, answer them, if no users come to ask, you can do yourself's things. Working way: Remote; Online Basic requirements: 1. Know English; 2. Friendly, patient, responsible;
I need help to permanently delete my Instagram account. I lost access to it and can't provide any legal documentation. Requirements: - Experience with Instagram account deletion - Ability to navigate recovery processes without access - No documentation is available from my side
My seller account is currently suspended for a policy violation tied to “selling prohibited items.” I have already reviewed the generic notices, tried the standard appeal form, and spoken with front-line support, but nothing has moved the needle. I’m now looking for someone who truly understands eBay’s internal escalation paths—ideally a former eBay staffer or a consultant with a documented track record of overturning suspensions. You’ll need to: • Analyse the exact violation notice and any hidden flags on the account • Prepare or rewrite the appeal so it aligns with eBay policy language and Trust & Safety expectations • Escalate through the appropriate back-office channels (Seller Performance, Policy Enforcement, or executiv...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
I need a mobile app and website developed for a computer hardware service company. The primary function of both platforms will be customer support. Key Features: - Troubleshooting guides - Live chat with support agents - Ticket system for service requests - FAQ and resource articles Ideal Skills and Experience: - Proficiency in mobile app and website development - Experience in building customer support interfaces - Strong UI/UX design skills to ensure user-friendly navigation - Ability to deliver high-quality work on an expedited timeline Please include past work in your application. Looking to start ASAP.
Saya mencari seorang asisten lepas yang bisa mengambil alih balasan chat WhatsApp untuk kebutuhan layanan pelanggan. Semua pesan yang masuk bersifat customer service, jadi fokus utama Anda adalah menangani keluhan dan masalah secara ramah, jelas, dan cepat. Tanggung jawab utama: • Memantau WhatsApp sepanjang jam kerja yang kami sepakati dan merespons dalam waktu singkat. • Mengidentifikasi jenis keluhan, mencatat detail penting, lalu memberikan solusi atau eskalasi sesuai panduan internal yang sudah ada. • Menyusun ringkasan harian berisi jumlah tiket, status penyelesaian, dan hal-hal yang perlu ditindaklanjuti tim saya. Saya sudah menyiapkan template jawaban serta SOP untuk kasus umum; Anda hanya perlu menerapkannya secara konsisten dan menambahkan sentuhan empati ket...
Saya membutuhkan seseorang yang tersedia khusus pada malam hari untuk menjawab pertanyaan pelanggan melalui WhatsApp. Semua akun, akses, dan pulsa data sudah kami sediakan, jadi Anda tidak perlu mengeluarkan dana tambahan apa pun—cukup log in dan mulai membalas chat. Ruang lingkup: • Menangani pertanyaan pelanggan secara real-time tanpa template baku; balasan diharapkan alami, sopan, dan informatif. • Fokus hanya pada pertanyaan umum pelanggan, bukan dukungan teknis atau penjualan. • Jam kerja sepenuhnya malam (misalnya mulai sekitar pukul 22.00 hingga pagi), disesuaikan lebih lanjut setelah Anda bergabung. Saya menghargai respons cepat, tata bahasa yang baik, serta kemampuan menjaga nada ramah meski pada jam larut. Jika Anda nyaman bekerja malam dan terbiasa m...
Tugas utama adalah membalas chat pelanggan di akun WhatsApp Business dan Shopee Seller Centre saya. Setiap hari masuk sekitar 100–500 pesan; semua perlu dijawab cepat, ramah, dan sesuai template yang sudah tersedia. Akses bisa dilakukan dari mana saja asalkan online minimal pukul 08.00–17.00 WIB. Deliverables: • Semua chat hari kerja terjawab dalam waktu maksimal 5 menit. • Ringkasan harian berisi jumlah chat terjawab, pertanyaan berulang, dan pesan yang masih butuh tindak lanjut. Pengalaman dengan antarmuka WhatsApp Business, Shopee Seller Centre, atau platform serupa akan sangat membantu agar transisi berjalan mulus.
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Deliverables I expect: • Co...
I’ve found some bootleg Bionicle on Avito that I can’t buy directly from the United States, so I’m looking for someone in Russia who can act as my local buyer and forwarder. Your job is simple but must be done with care: • Buy the exact items from Avito as soon as I give you the link. • Before shipment, send me clear photos showing the item, today’s date, and my Avito username in the same frame for verification. • Pack the sets with basic protection (envelope or box plus minimal cushioning—no need for elaborate padding). • Ship it to my U.S. address with a tracked international service and share the tracking number promptly. I’ll cover the item cost, your service fee, and all shipping charges. My preferred payment method is Pa...
CLEANING SOLUTION We believe a clean home is the best setting for creating unforgettable memories with family. We make every space shine - naturally, professionally, and reliably. OUR SERVICES: + Home & apartment cleaning Deep cleaning (kitchens, bathrooms, floors, and more) + Kitchen cleaning (ovens, range hoods, fridges, cabinets * Floor & carpet cleaning • Window and blind cleaning • Dusting and surface cleaning • Move-in / move-out cleaning •Post-Construction Cleaning
I need a reliable admin who can step into my Facebook Page inbox and comment threads, keep an eye out for upset customers, and turn every complaint into a positive experience. You will work directly inside Facebook Business Suite (or the native Page settings if you prefer) to read incoming messages, identify genuine issues, and respond with a calm, solution-oriented tone that fits our brand voice. The role is focused only on Facebook and only on complaints—no sales pitching, no order tracking, just patient, empathetic troubleshooting. I will provide a brief FAQ and escalation guide so you know exactly when to hand a case off to me and when you can resolve it yourself. Deliverables I’m looking for: • All complaints acknowledged within the agreed-upon response window...
I want to buy a mercadolibre account for my business or collaborate with someone.
I’m expanding a long-term voice project that runs entirely on the Fliphono platform and need reliable, English-fluent agents to handle live customer service phone calls. Your role is strictly voice-based: you’ll greet callers, resolve common issues using the scripts and knowledge base I supply, then log concise notes in our CRM. You must sound clear, friendly, and professional throughout every interaction. A neutral or light accent is preferred so callers can understand you easily. Because everything routes through Fliphono, you’ll also need a stable internet connection, a USB headset, and the ability to sign in to our web soft-phone each shift. To move forward, please provide: • a brief, unedited recording (60–90 seconds) introducing yourself as if ans...
I’m ready to launch a new business website whose core purpose is customer support, and I’m looking for someone who can take it from concept to a polished, user-friendly reality. The site will revolve around three main pages—Home, About Us, and Services—but the real heart of the build is a smooth support experience. I need clear pathways for visitors to reach us (think contact form, live-chat plug-in, or ticket system), plus space for FAQs or resource links so customers can often help themselves before reaching out. Visual consistency with our brand, fast load times, and full responsiveness on mobile and desktop are non-negotiables. A straightforward CMS setup (WordPress, Webflow, or a similarly intuitive platform) is important so my team can update copy and serv...
I need an experienced specialist to configure the platform end-to-end so our website visitors receive faster, more helpful support. The core objective is to boost customer satisfaction by streamlining every part of the chat experience. My account is already active; what’s missing is a thorough, professional setup. This includes installing the widget on our site, tailoring its look and feel, building routing rules, drafting canned replies, and enabling automated triggers so common questions are answered instantly. I also want robust chat-transcript storage and agent performance insights configured, giving the team clear data for continuous improvement. You will be responsible for: • Completing the full configuration—no default settings left untouched • Ensuring t...
Saya membutuhkan bantuan untuk menangani layanan pelanggan via WhatsApp. Fokusnya sederhana: • Menjawab pesan masuk setiap hari dengan ramah dan jelas. • Menyiapkan serta mengelola balasan otomatis untuk pertanyaan umum sehingga pelanggan tetap mendapat respons cepat meski saya sedang offline. • Melaporkan pertanyaan atau keluhan yang tidak bisa diselesaikan langsung, agar saya dapat menindaklanjuti. Saya menyediakan nomor dan akses WhatsApp Business; Anda cukup mengoperasikan, menyusun template auto-reply, dan memastikan percakapan berjalan lancar. Jika pernah memakai fitur Quick Replies atau chatbot ringan di WhatsApp, sebutkan contoh penerapannya. Saya akan prioritaskan freelancer yang komunikatif, teliti ejaan Bahasa Indonesia, dan bisa mulai segera.
iGaming sektöründe uzun zamandır faaliyet gösteren dinamik ekibimize, enerjik ve iletişimi güçlü Call Center Destek Uzmanları arıyoruz. Müşteri memnuniyetini ön planda tutan, hedef odaklı ve çözüm üretmeyi seven biriysen, tam sana göre bir pozisyon! Görev ve Sorumluluklar: Müşterilerle arama yoluyla iletişim kurup sorunlarını çözmek Günlük arama kotasını ve haftalık yatırım kotasını eksiksiz tamamlamak Kullanıcı deneyimini iyileştirmek ve müşteri ilişkilerini sürdürülebilir kılmak Çalışma Şartları: Haftada 5 gün, günde 8 saat aktif çalışma (1 saati mola) Sabit gündüz mesaisi, ancak izin günleri her hafta değişmektedir Tamamen uzak...
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