USA - call monitoring and quality control
$2-8 USD / óra
PROJECT:
I am looking for 3-5 people to actively monitor incoming calls to my call center and review past calls that are being sent to clients. We receive 70-100 calls per day and calls come in 24-hours a day. All of the calls are recorded so if calls come in outside the hours you are able to work, an archive exists to perform the reviews. All calls are in USA English with different regional accents based on where in the USA the call originate from. Each position will be guaranteed 8-12 hours per week.
Accuracy is important.
TRIAL TEST FOR PROJECT (paid):
First I will need 7-10 people to partake in a PAID trial test. You will be given the call training document. You will review 50 calls to review. You will be paid for this. Then you will be scored and the top 3-5 people will be chosen for the project.
Projektazonosító: #16760557
A projektről
Odaítélve:
I have been working as a Quality Assurance Manager for almost 10 years now and I have been listening and evaluating calls almost on a daily basis. I have been listening to calls from Canada and US regions with differen Továbbiak
45 szabadúszó tett átlagosan 5$/órás árajánlatot erre a munkára
Hello, Hope you are doing well, I am here with good previous experience of working on similar positions. I got good command on communication and have handled Customer support & Service tasks before as well for my Továbbiak
Hello, I am ready for the test... And also I will be available for as many working hours as required.. I am really interested and please do give me a chance ... Thanks Shael
Hello, If you are looking for someone who can bring you result than your search end at us. We have a vast experience in Auditing & monitoring calls and have been regularly involved in managing various inbound campaigns Továbbiak
Hello, I would be happy to assist with call QC! I am available to start immediately and can work around the clock to ensure a speedy, yet accurate, turnaround on evaluations. Thanks for your time! Relevant Skills an Továbbiak
Hi, I am having good experience in the call center profile as i have worked in several international call center I am confident that I can perform and give the best results
Hi, I think i am the perfect persob for this work. Relevant Skills and Experience I am working in same field from 3 years.
I have a knowledge and skills regarding quality analyst because with my previous company I am a quality analyst.
Hi! Good day! We have seasoned quality assurance specialists in our team who have been working in the Call Center industry here in the Philippines for more than decade now. Tool that we mainly use is NICE. We’d lo Továbbiak
I can speak fluent English language and also my local languages. I feel I am the best candidate for this job because I am energetic, hardworking and cheerful person who loves to communicate with people and help them th Továbbiak
Respected Sir/Madam, I will complete the work with more satisfactory level and without any errors that too in short period. Thank you