Hello, I am a communications expert with impeccable phone manners, data entry and basic CRM experience.
Recently, I helped a payment service provider onboard clients using Skype, emails, and zoom with a 20% re-appointment rate after the first cold calls. However, on re-adjusting the strategy to engage only affected clients, sales increase by 60% due to the need, and increased adoption of the products.
Also, as co-founder & team lead of Vijana Kwa Africa, I run a client onboarding program that engaged more than 80 B2B clients and onboarded 20 of these within the first two months of engagement.
The key deliverables for your task require knowledge of CRM, customer service, Excel, strong written and spoken English that match my experience and skills levels.
I hope to hear from you at your earliest convenience and discuss your needs in detail. Thank you.
Sincerely,
Joseph M.