Bilingual (Chinese - English) Customer Support Needed
$2-8 USD / óra
About us:
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.
Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.
Project overview:
We're looking for a Bilingual Chinese-English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.
You'll also translate our product into Chinese. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.
This project requires:
- Customer support experience in a fast-paced environment
- Great Chinese and English communication skills, both written and oral
- Should love making customers happy!
- Should have the ability to assess each customer’s issues
- Knows how to deal with difficult customers/clients
- Has good analytical and problem-solving skills
- Has good accurate records keeping
- Must be a good team player
- Can work with minimal supervision
- Ability to prioritize and multitask
- Knowledge of Domains, SEO and Analytics is a plus!
- Must be able to work remotely and full-time (at least 40 hours per week)
Projektazonosító: #29855493
A projektről
9 szabadúszó tett átlagosan 6$/órás árajánlatot erre a munkára
Data entry and customer service representative position is still time for me to get the kids to get a hold and I
Hello Good day, I am interested in the job. I Have work experience working as a technical support professional supporting Microsoft O365 customers/users regarding Microsoft exchange online and outlook issues for 1year Továbbiak
my name is Okeagu Daniel i studied chinese languge Manderin and i have good communication in English , i m currently working as call center agent in Interra networks, an outsourcing company of Emergency Communicati Továbbiak
Dear manager, This is Kevin from China. I am a native Chinese and I speak English as well. I was a salesman so I have experiences on customer support. I have plenty of time and I work hard. Hope to cooperate wi Továbbiak
i am already working on international company in customere sercice i have more than 3 year experience in this field We contact customers if needed and receive call from there side
