Ecommerce Customer Support -- 2

$10-30 USD

Teljesítve

Kiadva ekkor:

körülbelül 3 évvel ezelőtt

$10-30 USD

Teljesítéskor fizetve

We are looking for fast & efficient customer support assistants who can converse in good English to help us deal with everyday online e-commerce marketplace operations which includes but not limited to [+] Customer service / chat / emails [+] Processing orders / updates of spreadsheets documentation [+] Returns / cancellation management [+] Confirmation and tracking of shipments Some of our customers speak in Malay, therefore ability to converse in Malay is given more preference Relevant additional tasks deemed necessary will be assigned from time to time As we are inviting multiple candidates for this offer, we have 2 working slots and you will be shortlisted for either morning slot 10am-12pm or evening slot 4pm-6pm everyday (Singapore time) from Monday to Friday. So total working hours per week is about 10 hours from Monday - Friday. Budget USD25-USD30 per week for that total 10 hours. This offer will be paid on weekly basis and if we find you are competent for the job we shall continue hiring you on weekly basis With that said we are not looking for short term employees and will terminate contract If given such scenarios [+] You are making too many mistakes. [+] You take too much time in replying/managing a chat. [+] Doing Unethical things ie cheating, dishonest work that will reflect poorly or negative impact on our business [+] You don't reply to your emails or other communication chats in a timely manner. [+] You do not abide by the terms of a written SOP or oral agreement.

Customer Support

Customer Service

Projektazonosító: 29475364

A projektről

17 ajánlat

Távolról teljesíthető projekt

Aktiválva: 3 évvel ezelőtt

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Neki odaítélve:

@hannahlouise98

Hi! I am interested to be your fast & efficient customer support assistant. I am a seasoned Subject Matter Expert in Back Office Team-U.S. based, who specializes in Customer Service, chat, email, and [login to view URL] response to our customers is truly important and you can depend on me on that. I am a fast typist with 60 WPM and can attend to our customer to promote your company's best customer service. Regards, Hannah

$30 USD 7 napon belül

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(0 értékelés)

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17 szabadúszó adott átlagosan $28 USD összegű árajánlatot erre a munkára

@rushabhmarthak

Hello, I will provide customer service (chat, email, and phone), process order, manage cancellations, and provide tracking of shipments for confirmed orders. I'm pretty flexible and available in regards to when you'd need me to work. I’m eager to receive your feedback and discussing the project details. Best Regards.

$60 USD 5 napon belül

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(1 értékelés)

1,8

@jj093860

Hi I Can Do This Job I Have Good Experience As a Customer Care Executive Handling Customers Is My Favorite Job kindly Send Me More information about the job thanks for reading have a great day

$30 USD 7 napon belül

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@shanoyhendricks

I am available and able to do this job. Please contact me with more details on this job offer thank you.

$30 USD 5 napon belül

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(0 értékelés)

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@AmmarElJoker25

I understand completely what you need and I can start immediately. I have experience for a couple of years in data entry, excel, Data Processing, Data mining, copypaste, and also Microsoft word, web scraping and alot more . I can promise you to deliver the best quality for your files and all the work will be done as fast as you want with full satisfaction. It will be my pleasure that you give me a chance to complete this work, i have a sharp mind and I can totally finish this work. I hope we can work together.

$25 USD 5 napon belül

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@rafabuelink

Hi! Im the best candidate because i have experience in interpersonal relationships and communication skills. I have worked for 2 years in customer service at a pet shot. In that job, i used to solve client problems and also give them the best attention and recomendations of the products i was selling. I have a certificate of advance of English, and as i was born in argentina, Spanish is my native language. Also, i have experience using microsoft office such as Excel, Powerpoint or Word, all certificated by Nacional Technology University.

$25 USD 7 napon belül

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(0 értékelés)

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@yashpillay

Hello there, I have worked with Amazon where I handled similar queries via chat or email and was also awarded for the skills offered for the company . Please share the details regarding the same Thank you Yash

$25 USD 7 napon belül

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(0 értékelés)

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@Prathyuchandra

Dear Hiring Manager, I am highly experienced as Technical Support Analyst with 5 years of experience in IT Industry. I have excellent communication skills, Documentation skills and Leadership skills. • Supported over 1000+ Users • Answered, evaluated and prioritized incoming telephone, voice mail, email and in-person requests for assistance with hardware, software, networking, customer service and other computer-related technologies. • Responsible for using remote control software to take control of end user PC’s in order to provide assistance in resolving problems. • Provide desk-¬to¬-desk support as required for those calls that cannot be resolved over the phone. • Problem recognition, isolation, resolution and follow-up for routine customer problems, escalating more complex issues to advanced team members or department management. • Install, configure, and tweak (troubleshooting) Microsoft Windows 8/10 desktops and laptops • Record and maintain the information provided on the status line and Information services intranet page regarding updates of applications, phone system, voice mail system and local area network. • Ensured customer satisfaction by responding to inquiries in a timely manner and coordinating customer service needs with other departments as required. • Maintain and troubleshoot network infrastructure: cabling, WAN/LAN/Wireless routers and switches • Maintain inventory of all hardware and software resources

$25 USD 1 napon belül

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@bernart6

I'm ready to work and be committed to this work and also put in my best effort, and also deliver projects effectively.

$10 USD 8 napon belül

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(0 értékelés)

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@Whandey

Hello, I don't just work, I exceed expectations, self starter, self motivated, keeps going till goal is achieved. I have worked in a call center setting/telesales. I have gone through the requirements of this job and I believe that I am the best fit for this job. My people skills have allowed me to excel in call center work. I can empathize with my callers, and I listen carefully and try to resolve issues as simply and effectively as possible. A proficient, self- motivated Customer Service Specialist with excellent skill and successful experience of six years and counting. I have experience in call center inbound/outbound calls with target achieved monthly. I can do the work and deliver exceptional results. I will fit in beautifully and be a great addition to the team. Coupled with my experience is my Educational Background. I have a B.A in English Language, a diploma in Human Resource Management, a certification in Change Management and Business Model Thinking. My Expertise; Polite Empathy Multi Task Scheduling Listening skills Word processing skills People Management Oral communication and writing skills Self motivation and discipline Time management Knowledge of Product details Quick thinking Problem solving Email handling Sincerely, Yewande A.

$25 USD 7 napon belül

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@RetouchnEdit

Hi. I am Muhammad Bilal. Recently, I worked with a BPO to provide customer service for Walmart as a Live Chat/Email expert with around 87% positive responses from the customers over the weeks/months. Previously, I used to work with a travel company as a Customer Support and Digital Lead. Apart from Customer support, I have sound knowledge of Social Media Platforms, Image editing in Lightroom/Photoshop. I read the job description and I would love to hear from you soon to discuss the details. P.S: Customers love me.

$35 USD 5 napon belül

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@amitsatale51

Hello, I am Dedicated to bettering the customer experience with reliable product education, timely assistance, helpful feedback, and respectful conflict management response. Confident communicator with the ability to lead colleagues, respond to customer inquiries, and mediate conflict.

$25 USD 7 napon belül

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(0 értékelés)

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@texasmom

I am sure my skill set will benefit your business. Talented in building customer relationships. Proficient knowledge in Computer Science. You won’t be sorry

$20 USD 3 napon belül

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@ailingfoong

Work as Freelance Translator, Freelance Transcriber, Freelance Subtitler, Freelance Mobile Apps and Application Tester for 5 years. Work as Senior Officer - Main Decision Maker on Australia Freelancer Enterprise for 41 Years.

$30 USD 30 napon belül

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@alifahrafidy

Hi Sir, Thank you for this opportunity. After reading carefully, I understand what is your requirement for this job. First, I can speak both english and Malay. I use to work at retail thus I know how to handle customer. Secondly, I understand that this task require a lot of data entry, communications with customers, and I have no problem with that. I have the access to do so. Lastly, I will perform in this job and gives the best for your business.

$30 USD 7 napon belül