Monitor my tech support quality

Hi, My name is Peter Brkan and I am from Slovenia but I currently live in Nicaragua. I was attracted by your job offer because I believe I can provide customer service at the highest level. In the year 2004, I started to work in the biggest credit card center in Slovenia as an agent in a call center. We were offering phone/email/ fax support to the clients. In the year 2009, I started to work in FIS Global as a technical support team leader for client banks worldwide and for in-house agents in Slovenia, Serbia, and in the USA. This support was mostly done through different types of chat systems, emails, and phone. Customer support was one of my roles until 2015 when the corporation decided to close the office in my country. Now I would like to offer my experience and knowledge to you. Thank you and kind regards, Peter Brkan

Your project will be done perfectly, Your project description almost clear, need few questions to ask, please let me know when possible to communicate on voice call ? Thanks & Regards Maninder Singh

Hi we are expert in live chat support and ticket support. we have experience in level-1, level -2 , level -3, level - 4 ticket support. Votiko Serves offers cost-effective Live Chat Services to customers around the globe. Our comprehensive live chat provides personalized customer service for various technical as well as non-technical products and services. Our highly trained live chat operators proactively greet every visitor that visits your website and provide them with every possible support required to convert that visitor into a client. One of the major benefits with Votiko Serves 24X7 Live Chat is its two-way communication. By providing Live Chat Support to the customers, you can understand their concerns precisely, offer them right solutions and thus, provide them the maximum in terms of Customer Satisfaction. The other benefit is cost effectiveness as compared to Live Phone Support, which comes with heavy initial investment and high operating expenses. Why Outsource Live Chat Services to Votiko Serves ? Outsource live chat support services to Votiko and concentrate on your core business. Provide your customers with competent customer care services. Votiko's efficient live support executives can help visitors of your website to find the product or service they are looking for and also provide extra information about the product or services they want. Our online support executives can effectively, up-sell or cross-sell products and services, help customers fill in for

Hi there. I am interested in your project, I am available 8hrs a day, 6 days a week to deliver to you timely, accurate and professional work. Am a native English speaker and can handle your project professionally with diligence. Regards Moses Wanjala Virtual assistant.

Hi I have worked with eCommerce businesses for over 8 years and have an overall experience of more than 13 years in customer support. For the last 5 years I have been handling overall communication and customer service for a floral network based in Canada and managing a team of customer service agents, florists, drivers, accountant and also helping the owner. Please get back to me so we should discuss the details. Best Nasir

AI have Hanson experience is customer support and technical support in voice as well as chat support. Handling AHT/Quality scores and handling various reports in BPO.

Hello! I was looking for a job in this field, customer support because I worked as a customer service agent for 3 years for France (technical and financial issues for telecommunications services). Relevant Skills and Experience -responding to chats, mails and on social Networks such Facebook and Twitter. -ability to ensure the client and provide him information and help for the encountered problems: technical issues.

I have spent my career in customer service. I have held roles of Continuous Service Improvement and managed support teams and can really help you hear and help you take it to the next level in service delivery.

Hi, I have 14 years of Support Experience and worked on improvement in Support Processes for better customer satisfaction with multiple companies. Would look forward to work with you for long time. Thanks & Regards, Sagar Mehta

I believe that this project suits well to my skills and previous work experiences which involve a strong background in customer service and quality assurance. I have acquired my training and skills in collections, up-selling and customer service in the international hospitality industry where I have worked for almost 10 years. With my recent work, I was a Senior Officer for Global Room Reservations Office where I handle inquiries, requests, complaints and do up-selling either thru call, chat or email. As an officer, I oversee the daily task delegation and quality production of the team. I need to ensure zero missed out calls, emails are responded on time and chat sessions are always on live and are answered with accuracy and efficiency. I am also in-charge of the monthly production report so I get to inform the team of the improvement that must be done. I am an enthusiastic and goal oriented person who is passionate about excellence and learning so I am looking for a client and project that shares the same work attitude.

I am best fit for this project for I have experienced working as a Technical Advisor/Support Level 2 and worked my way up to be one of the company's Quality Analyst to monitor, review a team's quality performance to ensure it is coherent, compliant with the client's mandated Quality form.

I have 5 years of experience working in chat process domain. I have successfully mentored and monitored 3 candidates in last organisation. I assure you 100% dedication towards the work. Lets chat for more details. Thanks

I am technical supporter from last 14 years . And can support both online and offline to customers . And can briefly explain features about any products . And also can monitor ticket support and live chat support .

Hi Future client, I honestly believe that I will be able to do the task that you needed to make your business effective and efficient. I have worked in the customer service industry for over 12yrs. Relevant Skills and Experience I have handled and managed a team and call auditing and call monitoring, notes and account activities are part of my tasks when it comes on enhancing customer experience and knowing people's behaviors

Soy Responsable, logro mis metas, enviaba pagos por correo, notificaciones y otros vía online, buena comunicación con clientes

As you can see in my profile, i have experience in the relevant field and offer you my services and assure you complete job satisfaction.

Hi. Experienced service engineer/ambassador, business support and customer services. Multi-language skills. Looking forward to discuss Relevant Skills and Experience Flexible, analytical skills, attention to details, continuous improvement, foreign languages, office automation

I have been working in quality assessment and quality auditing for the last 12 years. I am certified quality auditor and manager or quality, and certified six sigma black belt. so I breath quality ! I totally understand the work scope, and feel confident to deliver a high value output on this project, as I am so familiar with the task on hand. I thus look for working on this project with enthusiasm and deep sense of commitment.

Hello, I am Om from India. I am fluent In English and have good communication and interpersonal skills. I am having experience in working for customer service as well as sales support for various eccomerce portals. I have worked on various chat softwares like live chat, freshdesk, zendesk. I bear the capacity to effectively chat with 4 customers at a time in 4 different languages using translator. If it would be a good a single language I would be able to handle more than 4 customers effectively at a time. Moreover I'll surely add value to the service adhering to standard procedures of you service getting and cascading updates on time. Collaboring with the fellow team members for the effective implementation of the updates and optimum customer satisfaction. Feel free to connect. I'll be glad to work with you. Regards, Om

hi this is Aamna Ejaz I am looking forward for this opportunity as I do have experience of customer support from a long time I will be very grateful to you if you allow me to work for you I will try my level best to meet the deadlines and to work for the betterment of the company I do not have much experience on this particular website but at the same time I do have the experience of freelancing with the locals as well as internationals. looking forward for your favourable reply.