With ten years of proven experience providing customer support and sales for several different companies, I’m confident I’ll make an immediate contribution to your team. I’ve demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You’ll find that I’m detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
One of my work highlights was my recent job as a Customer and Sales Support to an online sports, casino and poker. I handled US and Australian clients. I started as a Customer Service handling emails, chat and calls for three years. Our main goal was to answer customer’s queries and help them out whatever concern they may have. Then, I was transferred to Sales Team and worked with them for two years. We do outbound calling to new and existing clients, minimum of 300 calls per day with ultimate goal of achieving sales interaction.
I’ve worked from home as a part time email support to one of the Amazon and eBay seller. My duties included, answering email, follow up orders and product research.
Also, I've been doing cold calls for credit repair. A home-based job supporting US clients.
I have remarkable interpersonal, organizational and time management skills. I’m well versed in all the Microsoft Office suite applications.