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Customer Service Associate

$15-25 USD / hour

Lezárt
Kiadva ekkor: több mint 4 évvel ezelőtt

$15-25 USD / hour

Our promotional marketing company is looking for a Customer Service Associate who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
Projektazonosító: 20342451

A projektről

19 ajánlat
Távolról teljesíthető projekt
Aktiválva: 5 évvel ezelőtt

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19 szabadúszó adott átlagosan $20 USD/óra összegű árajánlatot erre a munkára
Felhasználó avatár
Hello, I am applying for the position of an assistant in your company. I believe I have the necessary skills required for the position.I am an experienced virtual assistant with over 3 years experience in customer support services. I am fluent in English Language, reliable, available and willing to learn new skills. I am a good communicator with a friendly personality. WORK EXPERIENCES: May 2015 - November 2016; Chat and email support agent, Gionee Nigeria November 2016 - August 2017; Customer service agent, Nokia Nigeria August 2017 - December 2018; Customer service agent, MTN Nigeria. Customer Support Service; Airbnb, Beds24 Live Agent; Bakuri Group Thailand I look forward to hearing from you to discuss further. Thanks.,
$16 USD 40 napon belül
5,0 (5 értékelés)
3,9
3,9
Felhasználó avatár
Hi, My name is Prabhu George Stephen. I am from India. I have an overall experience of 18 years in the Call center Industry. I have worked and managed Inbound / Outbound Voice Projects comprising of both Customer Support and sales. I have also managed Non Voice Projects. I started my career as a call center executive and worked up my career ladder to become Deputy manager operations. I then resigned and moved on to start up my own call center in India. I am currently offering my services as a freelancer and working from home. I always believe in providing excellent customer service to all my clients and meet targets as specified by them and completing all documentation pertaining to work and operations within the timelines required by my clients. I assure you that by hiring my services I would ensure I would always meet and excel all the requirement of the project and raise the bar of customer satisfaction to the best of my ability. My Skype id : Alphard Services - George Thanks & Regards, Prabhu George Stephen
$15 USD 48 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hello, My name is Elena and I'm from Romania, I came across your project and I'd be interested in it. Please feel free to contact me, I have the time required and I'm looking for a full time job. Thank you for reading.
$16 USD 30 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hi, Good day! I'm Juvan from the Philippines with Customer support and team leader experience for more than 10 years. 8 years on a BPO company and also worked remotely with an e-commerce platform as a VA and Customer support for the past 2 years. I'm interested in this job since I'm looking for a full-time position for the long term where I can dedicate myself and enhance my skills. Working in the Business Process Outsourcing Industry for a long time, I have acquired excellent oral and written English communication skills. Moreover, I am trained to work in a fast paced environment where everything should be learned quickly and execute the processes significantly error free and on time. This also involves critical thinking, problem-solving skills, and considerable knowledge in using many software programs. Why will you hire me? 1. Efficient in speaking or writing English so communication is not a problem. 2. 8 years of excellent experience in Photoshop from product to image retoucher 3. 10 years of Customer support experience in the BPO industry and remotely. 4. Online Chat and Email support using Shopify and Woocommerce at the same time social media manager (FB & IG) 5. Basic graphic designing using Photoshop and Illustrator 6. Medium range PC with dual monitor set-up to work efficiently with 10mbps DSL internet 7. Flexible to work at any given time. And very detailed when it comes to work Sincerely Yours, Juvan Mark Gallo
$15 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I have worked at the call center industry for more than 10 years. I have done collection and customer care. I am confident that I can do the job.
$20 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I am in marketing field....handled many customer services call.... Relevant Skills and Experience It's my expertise part I can handle very smooth
$22 USD 48 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hello! I am interested in applying for the position. I have been working in the field for years, providing excellent customer service such as handling emails, live chat, facebook chat, order processing, order fulfillment, refunds and many more. I have vast experience with both Microsoft applications as well as OS for Mac. I am proficient with google drive, including calendar, and Gmail. I have both a PC and a Macbook so I have whatever application is needed to get the job done. I have a friendly, energetic, and professional demeanor and I always get the job done with a smile. I have the ability to multi-task and handle multiple responsibilities. I am a quick learner and always eager to find the most efficient and effective system to provide top notch customer service. I would like to learn more about the job opportunity and I am open to a conversation. Hope I'd be given a chance at this. Looking forward to hearing from you!
$16 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Good Day Team, I am a certified customer service team manager, with training from the Insite Managed Solutions team. I come with well over 5 years of customer service experience and have worked with companies both locally and internationally. I have a BSC in education and a BA in People management. I am highly proficient and experienced in the skills required above. In additional I am a team player who is intrinsically motivated, works well with others, very organized and adaptive. Working the fast-paced BPO industry where change is a constant, I am better equipped to work in a with an ever-changing environment. I am looking forward to further discussing the details of this role, and my additional qualifications. Thanks in advance for the consideration. Kind Regards. JerdonnaP.
$20 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hi i am very interested in working for you, if given a chance will prove my skills, have 3 years of experience in BPO industry and 1 year in freelancer as Customer Service Representative, providing excellent Customer Service, Sales (both Inbound and Outbound), Retention, Billing and Payments and Escalations. providing excellent customer service is normal for me with different types of calls and e-mails handle concerns accordingly or route them to the correct department as need be. Offline i worked at Commision On Audit, with advanced skills in word and excel focused on data entry and proofreeding, my trainings exposure, and work experiences will help in performing at a max level if needed for the job, i am very confident and competent enough to assure you that I only would bring efficiency and effectiveness towards this job. Hoping to hear from you
$16 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hi, I used to be call center agent for 3 years. and an encoder with my previous companies. I used to be mentor or support as well. I know that I can do my best to finish the project in timely manner. I am open for trainings and as well with feedback..I am flexible and can do multi- tasking. I hope you can Consider me. Thank you in Advance.
$16 USD 30 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
To whom it may concern, Hello, my name is Tatiana Jones. I am seeking a challenging and rewarding position where I can utilize my clerical, customer service, computer, and organization skills. My accomplishments and strengths include being a highly customer-focused supervisor and leader with excellent business and strategic planning experience and skills. I am proficient in hiring, training, motivating, and leading a staff to meet and exceed financial, productivity, customer satisfaction goals, and objectives. I am also able to set, maintain, and increase performance goals and standards that span different business operations, task, and job functions. I do believe that my ability to adapt to diverse employment decisions and the ability to succeed shows that I am very educated and capable to adapt new endeavors. I believe that I can make an impact immediately with your company. I would welcome the opportunity to further discuss my skills and this position.
$17 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hi, good day! My name is April. I am an experienced Customer Service representative for 8 years who handled Phone calls, Emails and Chat support. I am confident that I am a great fit and will be a great asset to your company. I am a dedicated and a committed individual who works hard, needs minimal supervision and pays attention to details. I'm a team-player, flexible, quick to pick up new skills and eager to learn as well as a motivated professional. I believe I possess all the qualifications you are looking for and I can assure you that you wont regret it if you take me to be part of your team. I will be looking forward to hearing from you soon. Thank you and God bless.
$20 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Please trust me
$22 USD 10 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I have the perfect Customer Service Representative to work on this Campaign for you,.Which have more than 10 years experience,is very professional and is an expert. We can start asap. Relevant Skills and Experience Customer Service.
$22 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Dear Hiring Manager: When I learned of your need for a CUstomer Service Associate, I felt compelled to submit my resume for your consideration. I believe my proven skills, upbeat attitude , and ability to learn and succeed under tight deadlines will make me effective on this post. I am a highly results-oriented individual with over 8 years of experience in customer service. I thrive in team settings and work efficiently to solve customer problems while remaining cool under pressure. The qualities I will bring to your team include: Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective and professional manner. Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation. I had agent and managerial level of experience as I used to work as a supervisor and a product trainer under Sprint, a Telco Company in USA. Passion and Motivation: I have a true passion for customer service and take pride in making consumers happy. I am also highly motivated to progress in my career and eager to grow and succeed. I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration. Sincerely, Decelyn Alana
$15 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0

Az ügyfélről

NIGERIA zászlója
Lagos, Nigeria
0,0
0
Tagság kezdete: júl. 15, 2019

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