Customer service for ecommerce business

Hi, I can work as a customer service representative for eCommerce business. Please send me the instruction file. Let's discuss and start. Thanks

Hi, My name is Janis and I have been here in freelancer since 2014. One of the preferred freelancer (which you can see the badge on my profile). I believe me and my team can help you with your Customer Service project. I have a team and my agents are mostly my cousins and close friends that is why we have been working as a good team with trust. I can assign someone who fits your project requirement. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service (call center industry); who understands the power of good relationships with customers/clients, and that this is the foundation of a successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile). I have a good team, team effort, synergy & integrity. More than willing to discuss things with you and let me know if you have any questions. Janis

Dear Hiring Manager, I'm expert in E-commerce and Dropshipping . I have done many projects like this. Understood your all requirements. I can help you to process order, select profitable products from aliexpress and upload on your website and manage customers. Please tell me details about your website and products so we can discuss about it. I'm ready to start now . Best Regards Noor

Hello. I have more than 3 years experience being a customer service rep and I love my work more than anything. I have worked for many stores on Shopify, eBay, and Amazon, and know how to deal with the weirdest situations, happens sometime :). I know how to process Aliexpress orders and can do simultaneous things at once. Giving tracking numbers, replying to product details, shipping times and what not. I would be thrilled to join the family and would love to go the extra mile of course. :) Looking forward to a positive response. Thanks

Hi there. I have experience related to Customer Experience and I have been providing support to my customers since 2012 and I am sure that I can provide Customer Support / Service for your business as well :) Kindly have a look at my profile for reviews regarding my quality of services. Many thanks Saad.

Hello there, Hoping that you are doing good for today. I saw your project post and read everything. I am currently not committed with any other projects right now and I want to let you know that I am very interested in doing this project and can start working on it after being discussed and awarded. You can call me Jenna. I am 29 years old and I live in Philippines. I am a hard worker, fast learner, honest & very dedicate to my job. I also provide 100% accuracy & quality services to my client. Hoping to hear from you and have a great day ahead. Thank you.

Good day, I have been working with drop-shipping and customer support for years. I know sometime it takes time to deliver the product to customers as we don't have anything to do with that as we are are fully dependent on merchants. I believe in 100% quality customer support. Also, I have worked with HandyHeroes 'a cleaning company in Sweden ' where I had to deal with clients regularly as some time our cleaners took some extra time to reach clients. I hope I can support you with great service. Let me know when you have time to discuss more about it. Regards, Abul

Hi, I am already doing this for 2 years (customer support) and am looking for additional working hours or a new job (as my current employer doesn't seem to value hard work and dedication). Our company uses Shopify platform and sells stuff from Aliexpress, so shipping times can get up to 2-3 months and I know how to deal with people constantly asking where their stuff is and if we are a scam (you won't believe what kind of emails these people send daily). If you have any questions feel free to contact me.

Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information Technology. I love to build long term relationship. I have experience in Customer Support, Back end Support , Technical Support, Website design and development, Wordpress Expert and troubleshoot. Message me to discuss more about your project Thank you Maninder Singh

Hello I am applying for this excellent task of dealing with customers for an eComemrce business. I have worked with several eComemrce business holders as customer service agent. I used mostly Zendesk, tawk to and Thunderbird as platform to answer all the queries of the customer, and yes some customers were really rude because of delay, wrong items, damaged items, exchanges, etc. If I have the chance to take part in this project, I will give my full effort to work customers satisfaction. I hope this proposal would draw your attention and give me a chance to contribute to your business as a team member. Thanking you Neo Best regards

Dear potential Client I understand that you are looking for a superb customer service rep who can assist you with your customers as they wait on their items. I am the most suitable candidate for the job because I have over 7 years in the field of Customer Service and I know how important customers are to any business and that they can either make or break it. As a result I must always deal with them in a very professional and compassionate way, making sure all their concerns are always address. I am hard working, dedicated and committed to any task given me and very goal oriented. I have many satisfied clients on here and if chosen will definitely make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas

Hi we are expert in ecommerce business customer support. we are providing customer support to 14+ different ecommerce companies. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team

Hi, I am interested in this project. I am a freelancer worked in data entry (speed 60 wpm), customer service, and web research tasks. I found your job in-line with my experience and hence I would be happy to work with the amount you fix. Regards Sachin Bhosale

Dear Sir/Madam, It is my pleasure to work with you on this project. I have done more than 60 writing projects, for both corporate, business houses, and Individual clients. This also includes 8 VA projects, out of which some spanned for more than 1 year Please check my freelancer profile once. I can share my resume if you require Looking forward to work with you on a long-term basis. Thanks and take care Sri

A proposal has not yet been provided

Hey there! I landed my first remote job as a CS Specialist & Email Marketing Specialist for a Shopify-based eCommerce store. In less than two months I got promoted to Content Manager, based on my hardworking and involvement type of person. I performed researchers in all aspects of the business, outside my area of expertise, such as: Business Development, Research, Scheduling, Coaching, Team Supervision and they loved that fact. I make sure my work is flawless by using checklists and a daily activity journal, which serve as concrete reminders, to keep track of my daily tasks and projects, boosting my productivity. I’m using Trello, and found out that it’s a fantastic way to properly evaluate my work and keep a record of all ongoing activities. I pay great attention to details, a skill that I’ve achieved as a 5 years freelance graphic designer. Thanks!

Hello, Hope you are doing well, I am here with good previous experience of working on similar kind of positions. I exactly have handled the same post for one of my previous NZ client. Along with the customer responses I was handling the tracking by communication with the Shipping companies too. I got great communication skill and I exactly know how to handle Customer queries so I will be the best fit for this position. Waiting for your prompt response. Thanks & Regards, Hiren.

I am new to Freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I’ll be forwarding my resume for your review. In addition to my personal services, I am offering a full team at no additional charge. For very competitive rates, I can make available a whole customer service team. Myself aside, my team has over 25 years combined experience in providing top notch customer service. Our experiences have included: telecommunications, appointment setting, working with professionals such as CPAs, attorney offices, as well the automotive industry. We are multilingual as well (English,Mandarin,French,Spanish). In addition, we can offer scalable service, even up to 24 hours a day. We are currently positioned to take over 200,000 calls per month and can add more capacity if needed. Thank you for reviewing my qualifications. Adam Kitchen 1 (704) 461-1501

I have over 10 years of extensive experience in the in the areas of Technical support, Customer service, management, marketing of products and services. As accomplishments, I have held different positions within the contact center field, giving me the opportunity to grow both personally and professionally. As a supervisor, I had various responsibilities when managing personnel, some of my duties were to keep track and achieve the improvement of the team's performance by isolating problems and executing the best strategies to develop the skills of the team and individually by agent. Also I have done quality control verifying that the agents follow proper policies and procedures through monitoring the calls to provide feedback and training to motivate the agents improve the QA scores. During my long career in the contact center industry I have worked in several campaigns training personnel. I must say one of my passions is technology that is why most of the jobs I have had, involve technical support. I have worked for mayor companies providing T1 and T2 technical support. Some companies that I provided support for, have been Apple, Sprint, AT&T, Turbo tax , McAfee, Assurance wireless, and many more.

Hi there! Having owned 2 Dropshipping stores, I handled most of my customer complaints my self. I was able to get them pretty happy by referring to my shipping policies which states the duration of the shipping and sometimes offering them a discount code when they became exasperated. I'm an e-commerce virtual assistant, and I'm very proficient with Shopify and the DropShip model. But, customer service is my forte. I look forward to working with you. Talk soon. Temi.