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Customer Service

$10000-20000 AUD

Lezárt
Kiadva ekkor: több mint 6 évvel ezelőtt

$10000-20000 AUD

Teljesítéskor fizetve
We are a growing provider of short-term accommodation in and around Melbourne, Australia with ambitious expansion plans over the next 6-12 months. For property owners, we offer end-to-end property setup and property management and a guaranteed above-market rental yield using our established short-term accommodation channels. For our guests, we offer beautifully furnished and competitively priced apartments for leisure and business. We’re growing strong and we need your help for us to continue to provide fast and helpful service our customers around the clock through our various online booking channels and by telephone. This is a unique opportunity for an entrepreneurial individual to join the business as an individual contractor and to help us expand our customer service capability by building out your own team who will provide 24/7 coverage. We are seeking one driven individual who is available on a full-time basis who is willing to work with us to recruit, lead and coach two to three other full time staff in the near future to cover approximately 730 hours per month. POSITION: Customer Service Representative (with the opportunity to transition to Customer Service Lead) SCOPE: Data-entry, omni-channel customer service (with the opportunity to transition to include team leadership and quality assurance) A DAY IN THE LIFE: Monitor and respond to new guest bookings, book check-ins and turnovers in our scheduling system, collate and save booking documentation and guests requirements, process customer payments, respond to guest enquiries, proactively follow-up outstanding requirements, send pre and post booking courtesy messages, process cancellation requests and triage enquiries to head office on an exceptions and urgency basis. REQUIREMENTS: Strong English proficiency, friendly and professional disposition, proactive and entrepreneurial nature, willingness to submit to criminal background checks and employment reference checks, high-speed internet and a suitable computer. TO APPLY: Please tell us about your personal strengths and how you would like to work with us to offer exceptional customer experience and grow our 24/7 customer service capability.
Projektazonosító: 14617223

A projektről

22 ajánlat
Távolról teljesíthető projekt
Aktiválva: 7 évvel ezelőtt

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22 szabadúszó adott átlagosan $13 400 AUD összegű árajánlatot erre a munkára
Felhasználó avatár
Dear Hiring manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like and I have excellent command over English. I am a hard worker, productive and worthy of your attention! I've worked for many **Airbnb Property management units as a Customer service operator and I can train another two/ three people in the near future to work with us~! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$10 000 AUD 10 napon belül
5,0 (48 értékelés)
7,0
7,0
Felhasználó avatár
I did the same thing for providing 24/7 live chat and ticketing support to a business before they hired in-house. Kindly share more details about your business & website. Do you have your own internal system for all the operations? I am willing to join asap. Looking forward to your message with more details about your business. Kindly start chat.
$10 000 AUD 30 napon belül
4,9 (45 értékelés)
6,6
6,6
Felhasználó avatár
Strong English proficiency, friendly and professional disposition, proactive and entrepreneurial nature Relevant Skills and Experience Customer Support Proposed Milestones $10000 AUD - milestone I have six years of experience in customer support and bring alot of skills to the table.
$10 000 AUD 20 napon belül
5,0 (142 értékelés)
6,5
6,5
Felhasználó avatár
Hello, Good day and hope you had a great weekend! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to provide you samples of my previous work if requires. Your position requires an Expert Virtual Assistant with extensive skills on Customer Service, Social Media Platforms, Landing Pages, Campaigns and Newsletters, Project Management,Marketing/Sales Management, Recruitment,Email and Internet Marketing, Cold Calling, Lead Generation/Data Scraping, Internet Research, Transcription, Coaching, Bookeeping, Data Scraping, CRM, Administrative and Data Entry. I have worked with several Real Estate Company mentioned below. 1. Coldwell Banker Reliable 2. Keller Williams Property Partners 3. American Property Partners 4. Galaxy Gate Canada Would love to make an effective action plan together and get started. Wisely choose the diamond among the candidates :) Hope to talk to you soon. Cheers. Thanks and Regards, Vanessa Skype: twirra
$10 000 AUD 10 napon belül
5,0 (5 értékelés)
4,7
4,7
Felhasználó avatár
we are expert in customer support service for 24X7 for your real estate company. we have experience to work with online booking channels and we can take care of all your customers very professionally. Relevant Skills and Experience Outbound CallCenter / B2B & B2C Lead Generation / sales / Market Research & Surveys / Inbound CallCenter / Enquiry Handling Services / Help Desk & Technical Support / Appointment setting/Telemarketing Proposed Milestones $10000 AUD - telemarketing
$10 000 AUD 10 napon belül
4,9 (5 értékelés)
4,8
4,8
Felhasználó avatár
Yes, We have capabilities to provide 24/7 customer service. We have experience team of customer service representative with soft & sales skills. Relevant Skills and Experience Team has great communication skills. Proposed Milestones $13000 AUD - Need to discuss Due to intact word limit.I am not able to write anything here. Lets discuss further in private chat
$13 000 AUD 30 napon belül
5,0 (1 értékelés)
3,6
3,6
Felhasználó avatár
Hi Though i am an Accountant by Profession but my life's training activities have generated skills suitable for this role. I have organized various Events under IEEE ( American based World's No.1 Org) Relevant Skills and Experience No only with IEEE but with few other organizations i have worked as team lead along with that i have completed internship in marketing and customer service of a bank and a Consortium . Proposed Milestones $16666 AUD - Availability 24/7 Will you please ask me for required documents ?
$16 666 AUD 15 napon belül
5,0 (1 értékelés)
2,6
2,6
Felhasználó avatár
I have read your requirement, I can do it for you. I believe that I am the best candidate for this position because of my extensive customer service. Relevant Skills and Experience More than 12 years of professional customer suport 24/7. Proposed Milestones $10000 AUD - Customer Support What portal are you using currently for monitoring and respond to customer queries?
$10 000 AUD 10 napon belül
5,0 (1 értékelés)
2,2
2,2
Felhasználó avatár
I have a great experience of handling customer service duties and have worked in this industry for over ten years. I am fast learner and love to play my role in helping my clients grow their business. Relevant Skills and Experience I have worked in customer service for over ten years. I have a great experience of working for 7 years with an online floral company based in Ottawa ON Canada. Proposed Milestones $16666 AUD - Answering inquiries, taking orders, resolving complaints, dealing with unhappy customers, accounting Additional Services Offered $1 AUD - Will be discussed with the client I have a few questions and for them I would like to speak with you. Hoping to hear back from you.
$16 666 AUD 10 napon belül
5,0 (2 értékelés)
1,6
1,6
Felhasználó avatár
Hello, How are you? I have checked your project description and recognized that your project is familiar with my skills. I am very excited to work on your project and I am fully capable of giving you high quality product that will help you grow your business. I'd like to discuss about the project more details via chat. Could we discuss about your project detail function step by step ? Then we can confirm every requirement with together I will provide smart design and perfect project for you Then We can confirm all working , payment and timeline before start to work . So please feel free to send message to discuss about the project over chat. I hope to clear working , payment and timeline And Please check my profile , then you can confirm my skills. https://www.freelancer.com/u/skakim.html Best regards From skakim
$16 666 AUD 10 napon belül
0,0 (0 értékelés)
0,0
0,0

Az ügyfélről

AUSTRALIA zászlója
Australia
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0
Tagság kezdete: júl. 11, 2017

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