Hello,
Thank you for inviting me to be one of the applicants for this task. Viewing the task description and specifications then I can assess that I'm very much interested to partake for the completion of this project for your full satisfaction.
I've been a virtual assistant, customer service and admin assistant for more than 7 years and have completed many successful projects which is very identical to these. Complaints are to be taken not with the same temperament like with the complainant but to pacify them, go to the root of problem, solve it if ever have the capacity and reassure them that our products and services are still good and reason out that it's just due to tech prob that may cause the problem and this can be resolve.
I have here a PC with fast internet connections, fluency in English verbally or over the phone for customer service, open minded person, detail oriented one and very available right now if you consider me to this task.
Hope to hear from you soon,
Ruel