Hi,
I hope you are doing well. I will be happy to deliver this. I have combined experience of 10 years in International BPO's handling telephonic sales, collection, tech/customer support & data entry, however, I am new to this platform hence feel free as if you would like to give me a pre-assessment so that you are confident to invest your money where it really matters.
As per your requirements, I am confident, I will deliver things effectively mentioned below:
1. Inbound telephonic customer service.
2. E-mail & live chat support
3. Co-ordinating with relators.
I charge $7 USD PH, which is as good as $280 for 40 hours work week + any relevant fees that goes to the freelancer website. I am fluent in neutral and US accent. Please do let me know more about the job role, responsibilities and what are we trying to achieve here (lead, appointment or conversion) so that we can decide a commission based on it.
I have past experience working for the US & Canadian mortgage process (Lead generation). I am comfortable working through any zone required (EST, CST, MST or PST).
IT/System I use:
MacBook Pro - i5 Processor - 8 Gb Ram
Bria (Softphone)
Bluetooth Headset (with noise cancellation)
Power/electricity back up
2 lease line internet connection with a speed of 6 Mbps each
Every friend you have ever made would have been a stranger if you didn't say "hi!"I look forward to having a great, successful and rewarding relationship with you.
Let's talk :)
Regards,
Roy