Customizing a Zendesk knowledge base according to design

The task is to create a task-based guidance system.

A task-based guidance system is intended to gather information about the user and the issue they’re encountering through a series of user selected options from a questionnaire in order to continually narrow the field of possible options to a small enough number of options that the user can easily select the correct one. At this stage the user would then:

1. Be provided with the information to resolve the issue themselves

2. Be provided with the optimal contact channel to have their issue resolved by a support agent.

An MVP (Minimum viable product) of this is already functional here:

[login to view URL]


- Build a template for each page as outlined in the design template. (Design and assets to be provided)

- (if possible) Including a provision for indicating/recognizing a mobile device and altering

appearance as a result in keeping with the design.

- Ability to alter article content, content links, number and arrangement of content links, suggested contact types, linked Twitter account and images on an on-going basis without the need for on-going support.


A design has already been assembled and it is anticipated that the project will be built within our existing Zendesk framework, to meet its requirements.

A link to a “sandboxed” version of our knowledge base will be provided with the ability to edit in order to ensure proper implementation.


An individualized and identifiable Google analytics event should be added to:

Every article link selection.

Every “contact us” channel offered.

Every “start over” link selected.

Every “back” option selected.

API Integration Required: Other, Social Media

Project Stage: Design

One-time Project: Create a zendesk knowledge base (within the Zendesk framework) as per a design.

Project Type: One-time project

You will be asked to answer the following questions when submitting a proposal:

Do you have experience working with Zendesk and the limitations of the Zendesk knowledge base framework? If so, can you please provide an example?

Which part of this project do you think will take the most time?

Why do you think you are a good fit for this particular project?

Which of the required job skills do you feel you are strongest at?

Do you have suggestions to make this project run successfully?

Készségek: CSS, HTML, Javascript, PHP, Webdesign

Bővebben: zendesk copenhagen theme, zendesk guide theme, best zendesk help centers, free zendesk templates, zendesk theme download, zendesk responsive theme, zendesk curlybars, zendesk help center templates, Design the future according to Elon Musk, Re-design the website. https://www.tracksidepowersports.com/home.html I want to use a word press platform. I want you to base t, engineering graphics and design grade 12 according to the caps document 2011, engineering graphics and design for grade 12 according to the caps document answer book, design a cruise package according to the scenario, design a cruise package according to the per person sharing or couple, knowledge base creator codecharge, add knowledge base website without database, building knowledge base website, magento base web design, add knowledge base software website, sharepoint knowledge base

A munkaadóról:
( 0 értékelés ) Canada

Projektazonosító: #16385649

12 szabadúszó tett átlagosan $523 árajánlatot erre a munkára


Hi i can work for Customizing a Zendesk knowledge base according to design i am expert at ,CSS,HTML,Javascript,PHP,Website Design So send me Private message at PMB so we can discuss more about it Thanks

$444 CAD 10 napon belül
(526 vélemény)

Hi There, I am having 8 years of experience as php developer. Please come over chat I will give you a complete explanation how I will develop your project. I am 100% sure that I'll finish the work 100% accuracy i Több

$555 CAD 10 napon belül
(274 vélemény)

Hello, Dear client we have checked your project [ ] Your requirements are clear to me that you are looking for a website development for business. Relevant Skills and Experience I can build a website for you usin Több

$555 CAD 10 napon belül
(32 vélemény)

Greetings, We analyzed your project ( Customizing a Zendesk knowledge base according to design). We are a team of web-developers, have over 5 years of experience in web developing. We can develop a full functional w Több

$555 CAD 10 napon belül
(68 vélemény)

Dear Sir/Mam, As per your requirement.I would like to tell we are expertise in web designing and development.I would like to start my [login to view URL] a moment on our previous work. Thanks and Regards, Chakradhar Mishra Több

$555 CAD 10 napon belül
(56 vélemény)

Dear esteemed client We have gone through your project description (Customizing a Zendesk knowledge base according to design ) I am Pankaj Gupta having 6+ year experience in Graphics Design I would be glad to pro Több

$555 CAD 10 napon belül
(17 vélemény)

Greetings! I am very happy to discuss your project with you. I’ve read your job posting several times carefully and am very familiar with your project. My name is Yichong and full stack website developer. You can Több

$555 CAD 10 napon belül
(26 vélemény)

Hello, i have 6+ years experience in Wordpress web developing and web designing feel free to ask for my work,

$500 CAD 10 napon belül
(30 vélemény)

Hi Mate, I have given a look at your requirement and we have a very strong experience in the field of web development. we have worked with e-commerce, backend system, online food order & travel booking,3rd party app Több

$555 CAD 10 napon belül
(32 vélemény)
$396 CAD 10 napon belül
(6 vélemény)

Hi there.... We came along with your project and we'd like to help you with it! We have professionals working here with precise results and renovative ideas for our clients! We have workedon several similar projec Több

$500 CAD 3 napon belül
(1 Visszajelzés)

SHT is specialized in Website Design, Development, E-Marketing & App Design services. Our team of highly experienced designers, writers and e-marketing experts work as a unit to offer quality services in the given time Több

$555 CAD 10 napon belül
(0 vélemény)