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Customizing a Zendesk knowledge base according to design

The task is to create a task-based guidance system.

A task-based guidance system is intended to gather information about the user and the issue they’re encountering through a series of user selected options from a questionnaire in order to continually narrow the field of possible options to a small enough number of options that the user can easily select the correct one. At this stage the user would then:

1. Be provided with the information to resolve the issue themselves

2. Be provided with the optimal contact channel to have their issue resolved by a support agent.

An MVP (Minimum viable product) of this is already functional here:

[url removed, login to view]

Requirements:

- Build a template for each page as outlined in the design template. (Design and assets to be provided)

- (if possible) Including a provision for indicating/recognizing a mobile device and altering

appearance as a result in keeping with the design.

- Ability to alter article content, content links, number and arrangement of content links, suggested contact types, linked Twitter account and images on an on-going basis without the need for on-going support.

Design:

A design has already been assembled and it is anticipated that the project will be built within our existing Zendesk framework, to meet its requirements.

A link to a “sandboxed” version of our knowledge base will be provided with the ability to edit in order to ensure proper implementation.

Metrics:

An individualized and identifiable Google analytics event should be added to:

Every article link selection.

Every “contact us” channel offered.

Every “start over” link selected.

Every “back” option selected.

API Integration Required: Other, Social Media

Project Stage: Design

One-time Project: Create a zendesk knowledge base (within the Zendesk framework) as per a design.

Project Type: One-time project

You will be asked to answer the following questions when submitting a proposal:

Do you have experience working with Zendesk and the limitations of the Zendesk knowledge base framework? If so, can you please provide an example?

Which part of this project do you think will take the most time?

Why do you think you are a good fit for this particular project?

Which of the required job skills do you feel you are strongest at?

Do you have suggestions to make this project run successfully?

Készségek: CSS, HTML, Javascript, PHP, Webdesign

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A munkaadóról:
( 0 értékelés ) Canada

Projektazonosító: #16385649

13 szabadúszó tett átlagosan $526 árajánlatot erre a munkára

DRwebmedia123

Hi There, I am having 8 years of experience as php developer. Please come over chat I will give you a complete explanation how I will develop your project. I am 100% sure that I'll finish the work 100% accuracy i Több

$555 CAD 10 napon belül
(269 vélemény)
7.9
gopalvora

Hi i can work for Customizing a Zendesk knowledge base according to design i am expert at ,CSS,HTML,Javascript,PHP,Website Design So send me Private message at PMB so we can discuss more about it Thanks

$444 CAD 10 napon belül
(510 vélemény)
8.3
Shopify

Hello, Dear client we have checked your project [ ] Your requirements are clear to me that you are looking for a website development for business. Relevant Skills and Experience I can build a website for you usin Több

$555 CAD 10 napon belül
(32 vélemény)
7.1
prashushinde9

Greetings, We analyzed your project ( Customizing a Zendesk knowledge base according to design). We are a team of web-developers, have over 5 years of experience in web developing. We can develop a full functional w Több

$555 CAD 10 napon belül
(68 vélemény)
7.3
Alka700

Dear Sir/Mam, As per your requirement.I would like to tell we are expertise in web designing and development.I would like to start my [login to view URL] a moment on our previous work. Thanks and Regards, Chakradhar Mishra Több

$555 CAD 10 napon belül
(49 vélemény)
6.2
yichong0303

Greetings! I am very happy to discuss your project with you. I’ve read your job posting several times carefully and am very familiar with your project. My name is Yichong and full stack website developer. You can Több

$555 CAD 10 napon belül
(25 vélemény)
5.6
RubyOnRail

Dear esteemed client We have gone through your project description (Customizing a Zendesk knowledge base according to design ) I am Pankaj Gupta having 6+ year experience in Graphics Design I would be glad to pro Több

$555 CAD 10 napon belül
(12 vélemény)
5.8
tobek90

Hello, i have 6+ years experience in Wordpress web developing and web designing feel free to ask for my work,

$500 CAD 10 napon belül
(21 vélemény)
5.2
$396 CAD 10 napon belül
(6 vélemény)
4.0
weborangefox

Hi Mate, I have given a look at your requirement and we have a very strong experience in the field of web development. we have worked with e-commerce, backend system, online food order & travel booking,3rd party app Több

$555 CAD 10 napon belül
(32 vélemény)
4.4
nicolaiivandev

Hi Dear! It's my pleasure to send you my proposal. I have read your proposal carefully and fully understand. I really wanna walk with you and be your employee. Here is my main skills: Frontend - reactjs & angul Több

$555 CAD 10 napon belül
(5 vélemény)
3.0
Unlimetedtech

Hi there.... We came along with your project and we'd like to help you with it! We have professionals working here with precise results and renovative ideas for our clients! We have workedon several similar projec Több

$500 CAD 3 napon belül
(1 Visszajelzés)
0.0
phpfreeworker

SHT is specialized in Website Design, Development, E-Marketing & App Design services. Our team of highly experienced designers, writers and e-marketing experts work as a unit to offer quality services in the given time Több

$555 CAD 10 napon belül
(0 vélemény)
0.0