Hello,
I've worked on Shopify for over 6 years including as a merchant, designer, and developer. I have a wealth of experience on the platform, and an understanding of Shopify's capabilities, limitations, and workaround solutions.
1. CUSTOM PRODUCTS SOLUTION
This app is the best available for allowing image uploads with live preview and customisations:
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This is a testing site we're currently using for a client. Please ignore the general style/design but you can see the approximate functionality working here:
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We would get a thorough understanding of your products and customisation requirements prior to implementation, and ensure the app integrates well.
2. REDESIGN
It would be good to discuss your redesign requirements further. Do you have mockups or site examples for inspiration? If not, we can proceed with a design research phase. I tend to provide a quick research document to understand your brand, target audience, and stylistic preferences. This is followed by a range of examples to get your feedback. We'd then use this as the basis to designing the new site.
It would be great to discuss this project further and get a better sense of your design requirements. I can also provide a basic research document which may help refine your design process regardless of whether we work together.
All the best
Hani