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Call Center Associate (Part-Time/Full-Time )

$15-25 USD / hour

Lezárt
Kiadva ekkor: majdnem 5 évvel ezelőtt

$15-25 USD / hour

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures.
Projektazonosító: 19843641

A projektről

20 ajánlat
Távolról teljesíthető projekt
Aktiválva: 5 évvel ezelőtt

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20 szabadúszó adott átlagosan $19 USD/óra összegű árajánlatot erre a munkára
Felhasználó avatár
hi I do have my own call center with experienced calling agents those who can handle customers via phone and on chat support also we can give you quality work we are already doing this kind of project so we can provide you best work in very less price if you really interested we can discuss about this more in details
$16 USD 45 napon belül
4,4 (9 értékelés)
3,2
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Felhasználó avatár
System Engineer with fluency in English and Spanish. Work experience is customer service as in companies such as Movistar, Aloha24 in Reception of calls and outgoing, management of consultations and use of a corporate and advertising language as the case may be. Attention to complaints and doubts by customers and preparation of appropriate responses to their various problems. Live chat management, emails and consultations in this way. Office administration tasks (classified documents, file management, coordinated work with other departments ...). Experience translating texts and audios from English to Spanish or from Spanish to English. I can translate texts of more than 2000 words. Aptitudes: - Domain of the main office programs. - Domain of programs such as Zendesk, Kustomer, Masvoz, Aircall, Looker, Slack, among others. - Great organizational capacity. - Close and friendly treatment with customers. - Friendly in teamwork. - Serenity to solve common problems. - Communication skills. - Good coordination with other departments. - Corporate responsability.
$15 USD 40 napon belül
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Felhasználó avatár
Good Day I have call centre experience and I'm very well spoken great telephone etiquette. Relevant Skills and Experience Call Centre Experience Good Telephone Etiquette Well Spoken
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Felhasználó avatár
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$20 USD 40 napon belül
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Felhasználó avatár
I've experienced in b2b trading over phone, email, f2f for portfolio of agro based commodities. As an IT recruiter I've scheduled, negotiated,fixed interviews with candidates over phone,email, chat.
$22 USD 20 napon belül
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Felhasználó avatár
I am a consummate professional and dedicated to the task. I have experience in sales as a bank manager, insurance underwriter Relevant Skills and Experience BS in mathematics, MS in computer science Also worked as Bank manager and loan officer, commercial property insurance underwriter, with experience submitting insurance proposals to insurance agents.
$22 USD 10 napon belül
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Felhasználó avatár
I have past experience in customer care representation and have the ability to handle their needs and to listen to them and attend their matters,
$15 USD 56 napon belül
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Felhasználó avatár
Dear Employer, I am a graduate of B.S. Psychology that would be an edge for building rapport is easy on my end. I had 4 yrs of working experience as a Telesales Agent wherein Customer Satisfaction is the top priority. Able to meet the metrics and handle the account well after trainings and seminars. I will be eager to hit the target and will be a goal driven individual who you can rely on giving the utmost satisfaction of service for your customers. I will be looking forward to work for you to gain an experience on my homebased work venture. Thank you!
$22 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
hola buenas como estan, bueno primero que nada agradezco por la oportunidad que brindan para las personas de acá, bien sobre el trabajo veo que piden muchos requisitos para formar parte de su proyecto, y yo encantada les digo que soy capaz de lograr buena atención al cliente ya que tengo experiencia sobre el rubro puedo orientar, responder a sus necesidades y quejas de los productos ser paciente y amable con tener una comunicación fluida con el cliente, soy responsable, eficaz cuando se requiere, gracias por su atención, cualquier consulta sobre mi forma de trabajo y responsabilidad estoy a su disposición.
$20 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Passionate, motivated and experienced call center agent, ready to take on any challenging role. I am trainable and can work with less supervision. Relevant Skills and Experience I have worked for BPO's in the past for over 5 years. Customer service jobs is not new to me. I always make sure that my customers are satisfied with my service and able to exceed their expectations.
$20 USD 25 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
All our agents in our Centers are experience in Inbound (Customer Service) and Outbound (Sales),they are great at what they do and we only offer excellent service. Relevant Skills and Experience Customer Service and Sales.
$22 USD 30 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
CRM Environment savvy worked on multiple projects related to customer and tech support. I am located in Argentina, my working hours are flex.
$16 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hi, I have customer service experience, telesales, sales, database maintenance, admin, cold calling and telephone etiquette. I have a pleasant voice, I’m well spoken, energetic, motivated and driven. I have compatible hardware, software, noise canceling headphones and uncapped 20mbps upload and download. Available all hours. Looking forward to hearing from you. Kind regards, Lynn
$17 USD 7 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
hi there, i've been working on a internet/cable company around 2 years in the billing/retention part, as well some colections, so I know how to treat with angry customers. maybe i'm not from US but I've a verry good level hope you consider me. regards
$16 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Looking for a reliable Customer Service Representative? Search no further because I am ready for the job. With the number of years of experience as a call center professional ,doing inbound and outbound calls for a US based account. I can handle concerns,pacify and resolve issues.I will step in and make an immediate contribution to your company's continued success. I am an experienced telemarketer and appointment setter both for US based Advertising company and International tender portal, doing outbound calls and email communication to different business category around the world (USA,Canada, Europe and Asia). I am more than willing to be trained to be able to handle tools I need for this job and always have that room available in learning which produces best at the end of the day.
$19 USD 30 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I have worked at the call center industry for more than 10 years. I have done collections for a US and Australian banks, for credit card and leasing.i have been doing customer service for more than 10 years. i have spoken to different nationalities and have deal with different attitudes of customer's too. I am confident that my 10 years work experience makes me a top candidate for the job. I can start immediately.
$22 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I would like to be part of your customer service team. I have solid experience with sales and customer service (during my full time job). I have a weekend day and evenings to work on this project. I am from The Netherlands and could easily work during evenings and during the day (when it is day-time in the USA). Kindly let me know your thoughts.
$16 USD 10 napon belül
0,0 (0 értékelés)
0,0
0,0

Az ügyfélről

UNITED STATES zászlója
Tampa, United States
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Tagság kezdete: máj. 31, 2019

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