coaching, technical support, and maintenance experts with qualifications and experience in IBM products

We are looking for coaching, technical support, and maintenance experts with qualifications and experience in IBM products: 1. IBM Datacap 2. IBM FileNet Content Manager 3. IBM Case Manager When you apply, could you please describe your previous experience in coaching, technical support, and/or maintenance? Requirements: - Experience using IBM Datacap - Experience using IBM FileNet Content Manager - Experience using IBM Case Manager Responsibilities: - coaching and providing on-job training for the company’s team (including installation, using the SW, administrating the SW, deployment, …etc) - providing technical support - providing SW maintenance when required (including feature enhancements, performance improvements, proactive health and interoperability checks for the company’s clients)