With more than 8 years of experience in callcenter industry on campaigns in lead generation, appointment setting, outbound and inbound calls. ***Handling customers inquiry and first call resolution, customers complaints and, customer retention.
I am eager to help you in achieving your goals for this project. I am also proficient in web research, customer service, data entry, phone/online survey and virtual assistance, website creation and designing, photoshop, photo and video editing, google sketch-up, graphics designing. With this skills i have i am eager and feel i could be of great help for your business.
I was able to cover US, Canada, UK, Australia, Asia PAcific regions and almost all lines of business from financial, merchants, education, software, information technology, hospitality, medical, and other business services.
As a VA representative my main objective is to provide utmost services to clients. To meet and exceeds expectation on each project/campaign assign to me.
I am proficient in using web base tools like softphone, vici dialer, and CRM like blitz, phoneburner, wiz, and infusionsoft. Im knowledgeable too in excel and word. Also have hands-on experience on google spreedsheet, Google calendar and skype.
Looking forward.
Regards,
Ramon Francisco