Responsible for serving a primary role in the configuration, integration, and administration of Cherwell. Delivers solutions that leverage the functionality and integration capabilities of Cherwell. Works with Users, Clients, Vendors, Stakeholders, and Business Partners to gather requirements, support, maintain, and enhance the Cherwell platform
Responsibilities
1) Good understanding of ITIL v3 processes
2) Perform day-to-day maintenance, administration, configuration, support, and enhancements to our Cherwell platform
3) Participate in regular sprints - solution development, configuration, testing, and production release
4) Experience working with Business Rules, Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Access Control Lists, forms, workflows, and other customizations
5) Plays a prominent role in the vision, architecture, and delivery of the Cherwell roadmap, including implementing Service Portal, Client Portal, Configuration Management Database (CMDB), third party tool integrations, automation, Event Management, Event correlation, Asset Management, and more.
6) Possess a solid understanding of Cherwell business object types, rules, configurations, relationships, and their proper use cases
7) Able to create and troubleshoot complex queries and expressions
8) Creation and optimization of one-steps and workflows to automate processes
9) Development/creation/maintenance of CMDB, service catalog, specifics forms, client portal, dashboards, and widgets
10) Perform Cherwell upgrades
11) Fundamental knowledge of Microsoft SQL, PowerShell, Web APIs is required.
12) Knowledge of Cherwell ITOM modules includes Discovery, Orchestration, Event Management, Service Mapping, Service Watch, or Cloud Management.
13) Evaluates, recommends and implements emerging Cherwell solutions required to support future state needs of the Cherwell platform.
Hello dbhatia4,
We have 20 years of strong experience in SQL, User Interface / IA, ITIL, Powershell, API, as a result, we can successfully complete this project.
Please, review our profile here: https://www.freelancer.com/u/tangramua
Here detailed information about our company, our portfolio, and the client's recent reviews.
Also, we wanted to personally discuss questions about your project, which helps us to give you the right estimation.
Best regards,
Tangram Canada Inc.
Hi,
I have an extensive experience in Solution designing and managing platforms post Go-Live.
I can work with Python, Powershell, SQL, Shell Scripting, Power Platform, UiPath, Azure, AWS, HTML, CSS, APIs etc.
I have worked for Big corporates in streamlining their Asset & Service Management processes and automation of manual tasks to scale the service team with growing demands.
Please feel free to connect with me to discuss further on your project requirements and how we can collaborate on their fullfillment.
Regards
Vaibhav
Hi, As a full-stack developer, I have 6 years of experiences in development of PHP, node.js and React.js and Vue.js.
My Full-stack skills: node.js, phython, PHP framworks such as Laravel, CodeIgniter, Sympony and Javascript frameworks such as React.js, Vue,js.
I am very familiar with JIRA, Bitbucket, slack and GIT and also test frameworks such as JEST, cypress.
I can work more than 8 hours/day in US timezone.
Looking forward to discussing more in detail via chat.
Thanks