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Client Service Manager Needed

$8-15 USD / hour

Lezárt
Kiadva ekkor: körülbelül 6 évvel ezelőtt

$8-15 USD / hour

I run a digital design firm that creates websites/mobile apps/ and graphics for small businesses. We are looking for a Client Services Manager to join our team. The Client Success Manager is responsible for maintaining day-to-day client relationships. They handle project kick-offs, managing the client projects through to completion, disputes, validate requests, and ensure that deliverables meet expectations. You will constantly look for new ways to improve our services and provide business value for our clients. Responsibilities Include: - Guide client through new project orientation - Facilitate conversation through client through email and skype. - Handle all basic tasks, technical requests, and client questions. - Assigning tasks and all new service requests to appropriate team members through project management system (Trello/Workflowy) for task conversion -Ensure deliverables meet client’s expectations - Communicate with Project Manager on any priority changes - Provide regular updates to clients on the progress of customer service projects - Develop open and effective channels of communication with each client - Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction - Encourage revenue growth by inspiring clients to purchase additional services - Become the reliable point of contact for each customer that is required to establish a strong business relationship Qualifications and Skills -Excellent communication skills - Must be able to speak English very well - 3+ years’ experience in customer service role - Must demonstrate ability to meet deadlines - Project Management skills required -Sales experience is a huge plus* - Experience managing website and graphic design projects is a + To apply: Write JoinSleek in the subject line, Tell me why you will be a great fit for the job Provide your hourly rate, your current location, and hours/days you are available to work.
Projektazonosító: 15983282

A projektről

35 ajánlat
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Aktiválva: 6 évvel ezelőtt

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35 szabadúszó adott átlagosan $12 USD/óra összegű árajánlatot erre a munkára
Felhasználó avatár
JoinSleek "Rate and duration will be fixed on discussion" Hello, I have gone through your job posting and become very much interested to work with you. Please sent me a pm to show you a sample work for your projects. I'm a verified freelancer here. I can give you 24/7 support and able to start work from now :) I have already completed several projects relevant with your selected skill. For evidence you can see my profile. I have excellent command over English. Awaiting an affirmative response from you.- Kinds Regards, Shakil Ahmed.
$15 USD 40 napon belül
4,8 (78 értékelés)
6,8
6,8
Felhasználó avatár
Joinsleek. Placeholder bid. PMP certified project manager, MBA marketing, business analyst, market researcher and writer in the field of business plans, presentations, SEO, Adwords project management, marketing and branding, HR, operations, real estate, contracts, finance, legal, health, teams, training. Experience 10 years
$16 USD 40 napon belül
4,8 (52 értékelés)
6,7
6,7
Felhasználó avatár
Subject: JoinSleek Tell me why you will be a great fit for the job: A: The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. Kindly check out my profile as my previous clients somewhat speaks for myself. I am very dynamic person and can help you wiith not just limited to admin works. But can execute heaps of job delegation such as Sales and Marketing, Digital Marketing, Recruitment, Appointment Settling and a lot more. I do have an excellent communications skills, very competent, can take care of your personal needs as well. I master the calendar, create and master systems, I anticipate needs and I am willing to push back. All in all, I will exist to make your life easier. I want to be part of your growing business and I want to see you suceed. Provide your hourly rate, your current location, and hours/days you are available to work: A: $8/hr, Philippines, 40 hrs above a week
$12 USD 40 napon belül
4,9 (23 értékelés)
6,0
6,0
Felhasználó avatár
JoinSleek I am a great fit for the job because apart from my long experience in this field, which makes me fully understand the client prospective, I am a WP developer. So I kind of really understand what's going on. I am in South Africa and I work from 21:00 PM to 04:00 AM the next day (Every day).
$14 USD 40 napon belül
5,0 (15 értékelés)
5,6
5,6
Felhasználó avatár
Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information Technology. I love to build long term relationship. I have experience in Customer Support, Back end Support , Technical Support, Website design and development, Wordpress Expert and troubleshoot.I am from India available to work in US working hours. Message me to discuss more about your project Thank you Maninder Singh
$8 USD 40 napon belül
5,0 (4 értékelés)
5,3
5,3
Felhasználó avatár
JoinSleek Hi, Wish you a very Happy New Year. I speak English fluently without any accent. The first thing my clients notice while speaking to me for the first time is my native-like English accent and my professional tone of voice. I have over 8 years of experience in Customer Service, Customer Support and Sales. I have worked in various industries like IT, SaaS, Fintech, Banking, Finance, Real Estate, Insurance, and Medicine. I have worked with clients from various countries like USA, Canada, UK, Australia, New-Zealand, Singapore, and Malaysia. I can be available during any USA time-zone, Monday to Friday. I have a 10 mbps broadband connection, a sennheiser headset and a quiet place to work from. Let me know if this suits you so we can have a call to discuss further and see if we are a good fit. Thanks. Best Regards, Anuj Kumar Rai
$10 USD 40 napon belül
4,9 (5 értékelés)
5,2
5,2
Felhasználó avatár
Hi I am from India willing to work online. I am good in communication and enthusiastic to work. I can work 4 hrs a day. I have 7 yrs experience in customer service. Thank you Relevant Skills and Experience Customer service and communication skills
$12 USD 10 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
JoinSleek. I am a former Guest Relations Executive with great stress and time management skills and a "know-how" for outstanding customer service and support. Looking forward hearing from you. Relevant Skills and Experience I've been working in the Hospitality Industry around the USA and the UK in the past 4 years. I am able to get along with any kind of complaint and replace it with customers satisfaction.
$12 USD 30 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
A proposal has not yet been provided
$8 USD 35 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I will be fit for this job roll because i have huge experience to handle the clients to talk with them and manage so you must think about my proposal once
$13 USD 50 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
We have a team of project managers. We specialize in remote project execution and account management. We are a consultancy company based out of India in IT product development. This being the lean season, we have time slots available for customer service work. We do not do auction work regularly and this is first time we are engaging outside our own work. We can work in any time slot of day but would work remotely.. Out of India. We do not know the industry you are looking for but we have done account management and delivery management in areas of insurance, banking, telecom and media We assure you of our best services
$13 USD 12 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
JoinSleek Hello, I am available 6 hours per day. I work for my Family that’s why I take my job very seriously and always look for a permanent and long term opportunity. I have perfect English grammar with strong technical skills. I have 4 years of experience in technical chat and email handling of US customers, which gave me excellent customer handling skills via text. I have great communication skills. I have provided support for a product Rabbit TV which is mentioned in my portfolio. I have also provided email support for an App builder software. I have provided email support for Wordpress plugins as well. I have used Trello for managing projects and communicate with developers as well. I have 8 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. My technical background gives me the ability to learn very quick anything new. I am also available on phone with Skype, Whats app and email 24/7 for quick communication or any emergency. Thanks, Ehtiram
$8 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
JoinSleek.. I am working in the Customer Operations for the last 13 years in different roles, so i will be providing all the experience i have to get the best customer experience for my client's customers. I have already readings in PMP & Rita as a self study, & i have some experience in sales.
$14 USD 25 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
A proposal has not yet been provided
$12 USD 10 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hello, Please note that I have the following experience levels: - 8 Years sales & execution - 3 Years management role - 9 Years projects handling So, I have great experience in managing day to day customer related issues. So, if you hire me you can be rest assured that you business will be managed well as I have handful of quality experience in managing similar issues hundreds of times. I am available 40+ hours per week. Moreover, I am very flexible w.r.t. timings as there is a normal tendency of customers to send emails, call in odd hours or expect the work done even on weekends. So, I am willing to take the pain and release you from any kind of stress during the course of customers handling and projects controlling as I have spent 20 years of my life doing the same. Meaning, I am very much used to taking all such pressures and come out with happy customers & happy Boss! I am willing to learn new things the way I am in the phase of learning of French as I am living in France. Therefore, if there is something that I need to adapt during the course of managing your clients and your business, so I will happily invest extra hours from my side to be up to the level and continue performing excellent work for you. I welcome the challenge and the chance to be on board to support you in the best possible way. So, I request you to give it a chance, let's talk and start working on your projects ASAP. Thanks for this opportunity. Regards, Misbah
$13 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I am dedicated to my to work, a hardworker and focus to complete the task Relevant Skills and Experience I have a call center experience in account, technical and sales assistance.
$12 USD 10 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Having 12 years of Project management experience, I have been face-off to the client in coordinating, providing the daily updates to clients and also taking up clients concerns to the stakeholders and providing solutions accordingly.
$13 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
A proposal has not yet been provided
$11 USD 10 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hello, My name is André. I am fluent in English, Portuguese and Spanish. I have a long experience in Customer Service, and I recently decided to start my freelance business: www.talkyourmind.org. I enjoy doing customer service, and I believe I do a great job on it. I would love the opportunity to work with you. Feel free to contact me with any questions. Best regards, André
$8 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
The experience of handling clients as an assistant manager in Sitel India Limited for Trainline UK. I was the fist point of contact for Trainliine for email/chat project and have 5 plus years of experience as a team leader/assistant manager.
$12 USD 40 napon belül
0,0 (0 értékelés)
0,0
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Az ügyfélről

UNITED STATES zászlója
Brooklyn, United States
4,8
53
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Tagság kezdete: márc. 16, 2016

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