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Customer Care Service Needed: Small Canadian company seeks affordable Call-Centre Support

$30-250 USD

Lezárt
Kiadva ekkor: körülbelül 5 évvel ezelőtt

$30-250 USD

Teljesítéskor fizetve
Do you supervise a team of very friendly customer care specialists? Are you able to provide customer care 24 hours a day and 7 days a week? Are you able to provide toll-free support to our clients in Canada and the United States? Do your staff speak great English and or French and or Spanish? Please provide a detailed and well written outline of your services. Do you have access to toll-free numbers? Are you able to follow-up with clients through ticket replies to orders? YOUR BID MUST BE WELL-WRITTEN AND DETAILED TO BE REVIEWED BY US. PLEASE DON'T SEND SPAMMY BIDS. Please only send us thoughtfully-prepared bids. Virtual Assistants Needed: Small Canadian company seeks affordable Call-Centre Support and Customer Care Solutions
Projektazonosító: 18570168

A projektről

22 ajánlat
Távolról teljesíthető projekt
Aktiválva: 5 évvel ezelőtt

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22 szabadúszó adott átlagosan $149 USD összegű árajánlatot erre a munkára
Felhasználó avatár
We are a call center working 24/7 and have agents speaking good English. We are providing the services of phone support 24/7 live chat 24/7 email support 24/7 We have access to Toll free numbers but the cost will be on top of our price Our price for customer service (phone+chat+email) 24/7 for the month will be 400USD toll free cost $40 for the number plus 0.0300$ per min for inbound calls and 0.01 for outbound we can provide chat software without any extra charge If you dont have email software we can arrange that at extra price No Spanish No French agents Only English speaking agents Please get back to me so we should discuss details. Best Nasir
$444 USD 30 napon belül
5,0 (6 értékelés)
6,6
6,6
Felhasználó avatár
Hello Sir, We're a team of professional customer support executives. We work 24 hours, 365 days :) To be honest, we have only Fluent English speaking staff with American Accent. We don't have staff for French and Spanish language. We can recruit them immediately if it's mandatory for this project. We would like to share our office pictures and video on the chat window here :) We have toll free numbers for USA and Canada and we can also maintain proper replies and follow ups of support tickets via CRM and Emails. We would like to know more about your business and services/products you offer to your customers. It would be great to have the FAQs and also the service level agreement which you want us to follow. There are many things which we need to discuss to set up the plan of action for a smooth work flow for customer care. Let's discuss further about the price per agent per month or per week to get started with the long term work relationship. Awaiting for your prompt response. Thanks & Regards G.M Sakhiya
$200 USD 5 napon belül
5,0 (17 értékelés)
5,3
5,3
Felhasználó avatár
Hi We are expert in customer support and we can help you with best customer support service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$30 USD 3 napon belül
5,0 (16 értékelés)
5,1
5,1
Felhasználó avatár
Virtual Assistants Needed: Small Canadian company seeks affordable Call-Centre Support and Customer Care Solutions. Hi We are expert in customer support and we can provide you 24X7 customer support service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$30 USD 3 napon belül
5,0 (7 értékelés)
4,6
4,6
Felhasználó avatár
​Dear Sir/Madam, Good day to you! I am quite keen on this project that you have raised so I'm hoping (fingers tightly crossed) that I'll be given the opportunity to help/assist/work on this with your kindself. Please do not judge me by the reviews given but rather feel free to strike up a conversation with me and we'll go from there. A quick summary about myself: My name is Rina. I have been a Virtual Assistant/Freelancer of sorts for 4 years. I own a Diploma in Private Secretarialship which majors in Secretarial, Administration & Business studies. I am an individual but I can assure you that I am able to execute this job with utmost dedication. Working as a PA (Offline)/VA (Online) requires me to be meticulous with work given/assigned/awarded to me and I always provide result/s expected/needed by the employer. Thank you for taking the time to read my proposal. I do hope you will consider my application and I would be most happy to discuss any further details pertaining to the project/compensation/etc. Best Regards, Rina
$250 USD 5 napon belül
5,0 (9 értékelés)
4,0
4,0
Felhasználó avatár
Hello, If you are looking for someone who can bring you result than your search end at us. We have a vast experience in Customer Service, Customer Support, Telemarketing, Telephone Handling, Virtual Assistant and best suited for your requirement. We have access to toll-free numbers It would be really appreciated if you can allow an opportunity to have a word with you and proposed you how we can take your business to next level. We believe in providing quality work at reasonable cost. We have our own calling system and we also don't charge anything upfront. Try us out and I am sure you will be happy with our work
$30 USD 3 napon belül
5,0 (1 értékelés)
1,7
1,7
Felhasználó avatár
Hi There, I think we have exactly what you need. We have 2 dedicated representatives with fluent written and speaking English skills, ready to start work as soon as the project gets assigned. The pay rate is $5/hour per rep. They were previously working for a Canadian Internet Service provider as sales agents and are currently in need of a full-time position, so they have plenty of experience in handling customer service. We are located in Eastern Ukraine, in the city of Kharkov. We have been outsourcing staff for IT companies / eCommerce Stores for over eight years now (since 2011). We will gladly work on your project and are capable of hiring more employees if we needed to be. Looking forward to hearing from you. Kind Regards, Vyacheslav
$45 USD 1 napon belül
5,0 (1 értékelés)
0,7
0,7
Felhasználó avatár
You can try my expertise.
$133 USD 3 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
hi sir Relevant Skills and Experience hi sir
$155 USD 3 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I am new to the website, so den't let my review scare you. I know how to build strong relations with clients over phone or email. I have 5 years experience in the Customer service sector. I am very confident promoting any product or convincing customer or handle customer in a friendly way. I will do everything within my powers to help your company establish better results. I would really appreciate if you take the time and give me more information regarding the job role as well as the payment given. Looking forward to your reply. Thank you beforehand. Thank you beforehand.
$40 USD 1 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hello Sir/Ma I am Nwachukwu Precious Ikechukwu by name and i am willing and ready to work as a customer service member for your company. I am good at spoken and written English and I promise I would not let you down. Though i am new here and have to review, I have some experience and good communication skill and i am also very hard working. I wish to collect 30$ daily and i promise you ten hours(10hrs) of work daily. It is important I let you know that English is my Major language. Thank you for considering me.
$40 USD 1 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hi, I am Veronica, electronic engineer with customer service experience. I am interested to work as virtual assistance, I have experience supervising small team in marketing and sales area, I am available to work as you request providing toll-free support to your clients, i am native spanish speaker with experiences in customer care for spanish and english speaker in Europe, latin america, some customers from Asia and North America. On my professional experience i use to precise administration of incoming issues and their progress, for this reason am able to follow-up with clients through ticket replies to orders. Any question about my background feel free to contact me. Kind regards Veronica
$166 USD 5 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Ideal and well trained team for this work and long-term relationship. Will not copy-paste boring and spammy (bid) text describing longely what I can do, as most of others do. So, if you choose us I suggest that we talk on Skype, Whatsapp, etc. I fulfill all requirements that you listed, AND many more. I work in small team of 3-5 people on board with me with option to expand to 10-15 people in 6 months - 1 year, and we are looking for long-term partnership as a Call center / Support center with UK or US/CAN company at very affordable rates. I will only mention that we have excellent English skills and work in EU time-zone BUT we can easily adjust to Canadian/US time zone and provide 24/7 support for rate as low as 8-12$/ hr. Only interested in long-term relationship as my newly founded company will do online customer relationship, support, data maintenance, and similar kind of work with available toll-free service, new equipment (computers), and high-speed internet. I look forward talking to you in more details. Regards,
$388 USD 5 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Dear Sir/Madam We have a good friendly team of telemarketers with experties in Customer Support. Our price range start from just $15 a day per agent. All our staff are highly qualified Relevant Skills and Experience Telemarketing, customer support, sales agents, retentions. Customer complain handling
$111 USD 3 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hello. We have teams that match all of your requirements, i can honestly say we are a great option for you guys. Our agents have great English, Spanish, No ACCENTS, awesome communication skills. We can find the right candidates for your project whether is inbound, outbound, telemarketing, sales, customer service, app setting, lead generation, tech support experience. Do you supervise a team of very friendly customer care specialists? Yes, we have a large number of supervisors and staff that control operations in our center Are you able to provide customer care 24 hours a day and 7 days a week? Yes, we already work in 24/7 customer service projects Are you able to provide toll-free support to our clients in Canada and the United States? Yes, we have access to any number in the world (really) Do your staff speak great English and or French and or Spanish? Yes, our staff speaks great English, Spanish and also french (the teams in charge of translations) Please provide a detailed and well written outline of your services. We are a big contact center with our own corporate building located in Mexico, just two hours away from the US. Agents in our center have lived in the US for more than 10 years (an actual requirement before being hired) Our teams, processes, operations and transparency will always be our best reputation. We are committed to success. Do you have access to toll-free numbers? Yes Are you able to follow-up with clients through ticket replies to orders? Yes
$155 USD 3 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I have almost 4 years of experience in customer service where I handled product inquiries, plan features, and helped the customer by understanding their bill. I always make sure that whenever I am on call and dealing with a customer, whether they are nice or irate, I always provide them with an excellent service by going above and beyond to help/address their concern. I also have an experience in handling trainings with new hire employees where I teach them the basic up to the how to's of the process. I am very dedicated and willing to learn new things and adapt to changes.
$155 USD 3 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Dear Employer, I am very interested to work with the Project. My qualifications and experience match your specification almost exactly. And It would be sincere pleasure to hear back from you soon to discuss this exciting opportunity.
$184 USD 3 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
I am having a team of 5 agents currently with high experience in United States and Canada customer service process. Along with that I have complete set-up including toll free number and peripheral devices. We believe in customer satisfaction and long time relation so would like to assure you that customers won't feel a bit of dissatisfaction in our customer service. All of us are experienced in cracking good sales and retaining customers and provide quality work in all scopes of customer service. I hope to get a response from your side and discuss further things. Thanks and Regards Shivam
$222 USD 30 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Hello we are Future one Call center in Tijuana Mexico We would like to participate in your project, we have access to toll-free numbers our staff speaks English and Spanish please let me know if this is something that interests you! We can go lower on the price per Hour depending on how many agents you need! FUTUREONE will perform the Services identified below: • Recruit and hire English\Spanish speaking call center agent to contact small/medium Business • Train the agent properly in the use of the script provided by the client and in the telephone system. PRICING: • Hourly rate $10 dlls. per agent that includes: • English speaking outbound and inbound agent. • Payroll management. • Employer legal responsibilities, taxes, health insurance, etc. • Recruitment and hiring expenses. • The user of the fully equipped workstation. • Weekly number of hours per agent: 48 hours. • Any additional bonus/commission, must be reviewed and approved by both parties and a management fee will apply. Technical Specifications of workstation: 3 GB RAM Intel Corei3 or Core2 DUO processor Windows 7 or client specified 160GB hard drive 18” Monitor or dual setup available per customer request Noise cancelling USB headset Ergonomic chair
$30 USD 10 napon belül
0,0 (0 értékelés)
0,0
0,0

Az ügyfélről

CANADA zászlója
Ottawa, Canada
4,9
226
Fizetési mód hitelesítve
Tagság kezdete: máj. 11, 2009

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