Hi, I'n new in the collaboration area, so please bare with me.
I have CME 11.5 installed on 4331 router, I have configured the auto attendant and it's working perfectly when testing from inside the network, but when I call from outside (PSTN) I hear the welcome message but I can't enter any extension, like when it says press 1 for sales or 0 for help, it doesn't matter what I choose, I keep pressing 1 and 0 but it's not redirecting me, it just keep reading the message and repeating it.
remember, this issue is only when call is coming from outside, when I test it from another ip phone it works normally.
I'm not sure if it's related to transcoding (that I have no experience about it)
show run file is attached
thank you
hi,
it is not a codec issue, I have seen your config and I think i know what the issue is,
kindly message me and I'll let you know what the issue is as per my understanding.
regards,
Hello
How are you doing ? I am a CCNP certified engineer and have configure cisco voice .
please discuss.
Regards
Relevant Skills and Experience
Cisco cucme cisco voice and collaboration
Hi, I reviewed your project and i happy to inform you that we have the experts for this kind of projects so please provide us a chance to show our skills front of you. we will provide you best service compared to another freelancers.
Hi I have 2 years of experiance in networking.I have only studied CCNA CCNP routing and switching.I would like to try this .......................................................................................................
Hi Sir,
My name is Ricardo Ponticelli, I'm a Collaboration engineer, based on your descripcion I have a couple question for you.
1- Do you have a SIP provider to go thru the PSTN or a PRI?
2- It is necessary to recollect some debug in the CME to confirm what type of error code the router is reciving.
I can do this in 1 day for 20$
I'm looking forward to hear from you.
Best Regards,
Ricardo Ponticelli