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I am a proficient user of Microsoft Office. My skills: over 5 years of experience in customer service as well as order processing fulfillment with At&t & TELUS. Aside from that , virtual assistant,listing/writing, email handling, website testing, data entry, Email handling,chat support,up-selling and tech support. I am very enthusiastic about what I do, and I will do my best to achieve our goal!Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Research billing issues and misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Key Skills - Ability to learn new processes quickly and efficiently. - Excellent communication and interpersonal skills. - Ability to work under pressure and to tight deadlines and targets. - Ability to work well within a team as well as on my own initiative. - Great organisational and multi-tasking skills with excellent time management skills. - Hardworking, highly motivated and punctual. - Computer literate and a fast typist. I have handled challenging accounts throughout my career as have had over 5years experience in Customer Service Sector. I specialize in delivering quality service and am able to grasp new concepts quickly and efficiently. I work flawlessly under tight deadlines and I always make sure my work complies to my employer's set standards and expectations. I can work under minimal supervision and can get the work done with a very quick turnaround time.

 I am pleased to submit my application for your current position. My experience ranges from bilingual personal assistant, translator, customer service, website developer, accounting, office clerk, managment, tutor, marketing, bookeeping, host, tech support; to assignments as landscape design and mainance, social work, catering, bartender, chofer, party planner, etc. I am honor to express that I loved the direct interaction with clients, in a professional, yet warm and welcoming manner. I am reliable, dependable, follow instructions perfectly, personable, work comfortably under stress, team oriented and eager to full fill your professional needs. I love to be part of your work team. Thank you so much for the consideration. I am excited about putting my abilities to work, as well as remain teachable to be highly qualified.

Email me or we can talk through skype: cliftongrace27