awaiz85 profilképe
Pakistan zászlaja Karachi, Pakistan
Tagság kezdete: 2010. szeptember 4.
0 felhasználó ajánlotta


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Excellent in analytical and outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting different requirements and with minimum supervision. Excellent in written and verbal communication skills and the ability to work in a team or as individual. Self-starter approach to work, with an eagerness to consistently meet and exceed objectives. I am self motivated and demonstrate ability to manage details, efficient work habits and flexibility. Has own logical thinking supported by self-confidence
$5 USD/hr
0 vélemény
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Executive QA- Sales and Support

Jul 2010

o To monitor calls / chats / emails of customer sales & support agents and prepare reports for their training. o Overall management of the QA Team as I was the Team Coordinator. o To proof read and edit the concept and copy text written for various clients. o Maintaining relationship with client from all over the world specially US, UK and Middle East. o Identified and made recommendation for process improvements. o To coordinate with the HR Department for the recruitment of the new agents in Quali

Associate Executive

Apr 2007 - Jun 2010 (3 years)

1. To communicate with the customers mainly in US, Europe and provide full fledged customer support as per the policies and SOP's via emails, chats & calls 2. To write concept and copy text for various clients 3. To coordinate with the Business Unit Planning & Development Department for the creating and implementation of new policies 4. To contribute for the process & system improvement 5. To prepare reports and presentations for the Business Unit Planning & Development Department\


BBA(Hons) Marketing

2004 - 2007 (3 years)

MBA Marketing

2007 - 2010 (3 years)


DIT (2008)

Computer Collegiate

Diploma in Information Technology


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