Vladimir K.

Hello, everyone! I have been developing, implementing and setting up call centers for my clients for more than 10 years. The most popular and stable systems are Vicidial and FusionPBX. The whole process can be divided into 3 stages: 1 - Discussion with the client of all wishes and requirements for the system. Discussion of necessary equipment based on information received from the client about the size and location of the call center. 2 - Drawing up a project plan and deadlines for its implementation, as well as agreeing on prices and payment methods. 3 - Launch and support of the call center until stable operation is achieved. During my work, I have launched and supported many call centers. Many of them are still working today. I also have extensive experience working with: Goautodial, FreePBX, A2billing, Freeswitch, and integrate it with Vtiger\Sugar CRM etc. Installation and configuration Email servers, Cloud servers. Zabbix monitoring (servers and networks) KVM hypervisors. All Linux and Microsoft Server 2003, 2008, 2012, 2016, SBS and Windows 7 / 8 / 10 / 11 Firewall / Mikrotik / Routers configuration / Iptables / Fail2ban Active Directory, TCP/IP, DNS, DHCP, VPN, IPsec tunnels Virus / Malware scanning and removal Remote support tools i.e. RDP and Team viewer I'll be very happy to help! Sincerely, Vladimir K.