Subhashis C.

I have an experience of over than 12 years working with several call centers both Domestic as well as International. I have worked with both voice and data process. Have an excellent understanding of customer service, email management and data management. I also have knowledge of advanced excel and data analysis.I have worked in various positions in call center starting from customer service associate, team leader customer service & manager customer service. I have managed a team span of 50 team members including team leadsand have adequate experience of customer management, team management, Client management & process management. I can execute any customer service related work with high level of accuracy and maintaining all quality parameters. With my expertise I’m providing services and supports to my clients as a freelancer, to complete their projects with accuracy and maintaining quality. I have a team of 10 members if required we can work together.