Ritu S.

• A technocrat with more than 16 years of IT experience including 11 years of Salesforce experience in architecture, design & development activities for mid to large scale implementations • Specialized in implementing Salesforce solutions, integrating with other systems, business process transformation realization and technology delivery with cross-functional world-wide teams • Extensive experience in developing salesforce packaged solutions • A keen communicator with honed interpersonal, problem solving and analytical abilities • Focused on process re-engineering, optimization, cost control & revenue maximization • Extensive experience in Sales Cloud, Service Cloud & Community Cloud implementations • Completed Masters In Computer Applications (MCA) from a reputed Indian university I posses below certifications: • Salesforce B2C Solution Architect • Salesforce Certified Application Architect • Salesforce Certified System Architect • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant • Salesforce Certified Nonprofit Cloud Consultant • Salesforce Certified Platform Developer II • Salesforce Certified Marketing Cloud Consultant • Salesforce Certified Marketing Cloud Developer • Salesforce Certified Marketing Cloud Administrator • Salesforce Certified Field Service Lightning Consultant • Salesforce Certified Identity and Access Management Designer • Salesforce Certified Integration Architecture Designer • Salesforce Certified Development Lifecycle and Deployment Designer • Salesforce Certified Education Cloud Consultant • Salesforce Certified Community Cloud Consultant • Salesforce Certified Einstein Analytics and Discovery Consultant • Salesforce Certified Marketing Cloud Email Specialist • Salesforce Certified Data Architecture and Management Designer • Salesforce Certified Sharing and Visibility Designer • Salesforce Certified Platform App Builder • Salesforce Certified Platform Developer I • Salesforce Certified Administrator