I am working as a System Administrator Engineer . Where I am
working on various AWS Cloud services and linux & Windows servers since last 2+ years. My key role is troubleshooting of AWS Services and Linux & Windows servers and also manage of infrastructure of all running Project.
Providing support Services to above clients such as:
• Management of cloud server infrastructure, monitoring, scaling, perf tuning, capacity planning.
• Automating infrastructure by programs for routine & complex tasks and Infra projects.
• Troubleshooting and debugging of production issues/outages, driving and implementation of RCAs,
provide day to day support to developers/engineers/QA and automate routine tasks.
• Regular Perf and security audits; patching & upgradation of systems, resources, benchmarking &
capacity planning. Scanning, identification and fixing of security issues, vulnerabilities, Safeguard
application & system information against accidental or unauthorized damage through implementation of
best practices and recommendations.
• Infrastructure monitoring – Proactive monitoring of standard KPIs like CPU, Memory utilizations, Disk
usage, service availability, processes and uptime etc.
• Incident management – Alert notification for critical alerts on Cloud Watch etc.
• Configuration and patch management – OS, and DB security and patch upgrades.
• User management – add, delete, unlock user accounts, IAM user management on AWS.
• Server Hardening, lockdown, security group updates and Antivirus install, upgrades.
• Application and DB Administration – Application, Database monitoring, incident management.
• Reports – Cloud watch dashboard will be created to watch Instance health and RDS health.
• Monthly SLA reports will be generated which would include all issues opened during the period and
their resolution.
• Backups – Automation of backups for DB, AMI and snapshot.
• Network- AWS instance network connectivity with in VPC and with VPN tunnel.