Sauro M.

My extensive experience in telemarketing especially in sales (Lead Generation & Appointment Setting), that includes data entry, and customer service, and as a leader in various industries stretched my capabilities to understand more about customer service and the client's business. Customer Experienced, as a result of any rendered service, plays a great role in shaping a business. With my well-rounded background in total quality management and services marketing fueled by consumer behavior analytics. I know, I could be able not only to shape employee and customer perception but also shape the future of my employer's business.