Ventaja

Experience in Operations, Quality Mgmt., & Client Mgmt. In ITES and IT SYNOPSIS Ø Over 6 years of experience in Operations Management in ITES and IT sector. Ø Adept in managing, motivating and leading large teams of 150 for running successful business process operations with proven ability of achieving Service Delivery / Process Targets and Customer metrics. Ø Exposure to Six Sigma, COPC, TQM, QC Tools & Process Management. Ø Technical expertise in all phases of development of process automation solutions. Ø Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning. Ø Exceptional skills in communication, presentations with demonstrated abilities in conceptualizing and delivering corporate trainings in customised templates. Ø A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas.