Luvelyn L.

Customer service has been my bread and butter ever since I decided to not just be a stay at home mom. For over five years, I have handled several Telco accounts and dealt with billing and technical inquiries mostly. I also have a bit of E-commerce experience when I worked with an international online shopping platform. Patience, multi-tasking and good decision-making are some of the skills needed to become an effective customer service representative. Over the years of practice, taking calls and being a mom, I believe I have successfully developed these skills among others. During my downtime, I enjoy reading books and watching Netflix.