Been working in the BPO for almost 8 yrs and I can do a lot of things such as Customer service, Technical Support, Admin Support and Sales advisor. I started as a Customer Service Representative 7 yrs ago, I supported SiriusXM Radio US and facilitated customers with their billing concerns, technical issues and package recommendations. After a few months I got promoted as a Subject Matter Expert and eventually developed my skills in giving exceptional customer service experience. After a few years in a voiced environment, I joined Telus to work for DELL Sales Chat Support where I contributed a lot on both Sales and Customer service satisfaction then a few years later got awarded as a top seller and multiple achievements came on my way afterwards. I am a team player and know how to finish a specific task in a timely manner.
My Customer service assistance is above and beyond, I can type 70 wpm and I have a great background on Word, Excel, Powerpoint and Photoshop.
I have a good working station with 20mbps Internet connection and ready to work with your company as soon as possible.