Hello HR Dept,
Native English
I went on to complete 2 college degree's at Miami College.
- Physical Therapy Assistant with honors distinction.
- Business Administration, with honors.
I know I can be a valuable asset to your company.
I am good on the phone, I have excellent communication skills. Took a Special course on how to change pitch and volume, when to pause & sound excited. Smiling on the phone come through on the other end.
I am very patient and apply myself and adapt to ensure I can be the best at what I do.
I have self-starter experience. Started and owned many businesses:
- Staffing agency
- car dealer
- loans
- computers
- cellphones
- online meds
- medical equipment
The previous 3 years I have worked in call centers and online firms, on a google project.
Doing online sales, cs, retention with clients and affiliates as an agent and then as a manager doing:
- Chat & chat scripts
- Customer service
- Sales
- Retention
- Marketing strategies
- Promo emails
- Fraud
- HR
- Appointment setter for Merck Millipore in Denmark
- Google mapping
- CRM appointments and proposals - (the UK)
- ISA for Real Estate agents - Presently
- Partner Recruitment Advisor Denmark – Microsoft Project at Modern Partner Factory
I learned Spanish in Miami, FL. Worked with Cuban Patients from 1996, then moved to Costa Rica in 2001 with my family, we also speak Spanish in my household.
I also make sales in Spanish
Regards
Michael Kristensen