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Interactive Voice Response (IVR) Development

$250-750 AUD

Lezárt
Kiadva ekkor: 15 nappal ezelőtt

$250-750 AUD

Teljesítéskor fizetve
I'm looking for a proficient developer to set up an Interactive Voice Response (IVR) system in Twilio. Requirements: - Implementing Call Waiting and Queue functionality: My system needs to manage incoming calls efficiently, ensuring callers are placed in a queue and greeted with appropriate prompts. The ideal candidate should have: - Proven experience with Twilio: You should be well-versed in setting up IVR systems in Twilio, capable of implementing call waiting and queue functionality. - Familiarity with call center operations: Experience in managing incoming calls and understanding the importance of efficient call handling and queuing is a huge plus.
Projektazonosító: 38053619

A projektről

51 ajánlat
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Aktiválva: 14 nappal ezelőtt

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51 szabadúszó adott átlagosan $501 AUD összegű árajánlatot erre a munkára
Felhasználó avatár
★★★★★Interactive Voice Response (IVR) System in Twilio ★★★★★ I've checked your JD and am able to implement a robust Interactive Voice Response (IVR) system using Twilio, tailored specifically to efficiently manage incoming calls, provide callers with a seamless experience through queue functionality, and integrate appropriate prompts for a smooth interaction as you want.. Call Waiting and Queue Functionality Efficient Call Handling (e.g., press 1 for sales, press 2 for support). Seamless Integration with Twilio --->>> Refer to my portfolio for my past work: https://www.freelancer.in/u/infowider11 I look forward to hearing back from you in order to proceed ahead accordingly. Thanks and Stay Safe.
$700 AUD 12 napon belül
4,9 (329 értékelés)
9,3
9,3
Felhasználó avatár
With over a decade of experience in Full Stack Development, WordPress, Mobile App Design, and IVR systems, I have a proven track record of successfully handling challenging projects. I have implemented numerous IVR systems in Twilio and understand the importance of Call Waiting and Queue functionality. My background in call center operations allows me to tailor the IVR system to meet your specific needs efficiently. Please provide details about the prompts and call waiting requirements so I can customize the system accordingly. Once we have a clear outline, I can provide a project timeline and discuss compensation. Let's work together to set up a high-performing IVR system that enhances your call handling processes and improves customer experience.
$675 AUD 5 napon belül
4,9 (313 értékelés)
8,8
8,8
Felhasználó avatár
As an experienced Twilio developer, I specialize in setting up Interactive Voice Response (IVR) systems with advanced call handling features. I have a proven track record of implementing call waiting and queue functionality to efficiently manage incoming calls. My expertise in Twilio allows me to create customized IVR solutions tailored to your specific requirements. Additionally, my background in call center operations ensures that I understand the importance of efficient call handling and queuing for optimal customer experience. I'm committed to delivering a high-quality IVR system that meets your needs and enhances your call management capabilities. Let's work together to create a seamless and effective solution for your business.
$500 AUD 7 napon belül
5,0 (44 értékelés)
7,2
7,2
Felhasználó avatár
I can do it; I have 12 years of Asterisk, VoIP, Linux, PHP, and MySQL experience, and I am a Redhat, AWS Solution Architect Pro, and CISCO certified specialist; thanks.
$500 AUD 7 napon belül
4,9 (94 értékelés)
6,7
6,7
Felhasználó avatár
Having spent the better part of a decade specializing in various aspects of web and mobile development, I bring a well-rounded skillset required for your IVR project. My proficiency with PHP and understanding of VoIP will be leveraged to execute Twilio's services, ensuring your interactive voice response (IVR) system meets your exact requirements. In particular, my experience in implementing IVR systems that include call waiting and queue functionality make me an ideal candidate for this project. I have designed numerous corporate web applications and integrated them into various CMS platforms, meaning I'm apt at managing incoming calls and understand the importance of efficient call handling and queuing. Moreover, I possess a strong understanding of operational functionality within call center environments - an essential component for executing an effective and streamlined IVR setup. My goal is to not only meet your needs but to exceed them by delivering the highest quality work, on time and within budget. Selecting my services guarantees a harmonious blend of skills, experience, and utmost dedication towards your project's success.
$500 AUD 7 napon belül
5,0 (57 értékelés)
6,8
6,8
Felhasználó avatár
Hello, I'm expert in Twilio, since 2015, created various very very complex systems for call centers. I can demonstrate designs in Twilio of one of projects, I did for Europe based client to implement expert consulting service, that served hundred thousands of calls daily. Regards, Aram
$750 AUD 7 napon belül
5,0 (25 értékelés)
6,6
6,6
Felhasználó avatár
Hi, I'm the top Twilio expert on this site. I can build your IVR using Twilio Studio or Twilio Functions and also integrate it with third-party APIs if needed.
$750 AUD 1 napon belül
5,0 (144 értékelés)
6,7
6,7
Felhasználó avatár
HI, Having worked in the digital solutions space for over a decade, I definitely possess the skills and experience to successfully set up and manage an IVR system using Twilio. I've completed over 300 projects, many of which involved implementing call waiting and queue functionality similar to what you need. My expertise encompasses Twilio and call center operations - a key element in creating an efficient and customer-centric IVR syste. The focus of my work has always been on client satisfaction and project success, goals that align perfectly with your needs. I have worked with more than 50 startups, each with unique ideas just like yours. My commitment is to provide you with a robust and efficient IVR system that aligns perfectly with your business needs. Let's connect to discuss your project in detail. Thanks & Regards Parvesh Saini
$500 AUD 20 napon belül
4,8 (37 értékelés)
6,6
6,6
Felhasználó avatár
Hello, I have read and understood that you need "Interactive Voice Response (IVR) Development" and I am confident that I can create it, but I have some questions so please message me in the chat box so we can discuss the technicalities and decide the fair budget and deadline. Best regards, hoping to hear from you. siya technology
$300 AUD 7 napon belül
4,4 (7 értékelés)
5,8
5,8
Felhasználó avatár
With my experience in Twilio development and call center operations, I am confident in my ability to implement the required call waiting and queue functionality efficiently. I have a solid understanding of call center operations and the importance of efficient call handling and queuing. I have worked on projects involving inbound call management and have implemented solutions to improve customer experience and agent productivity. The timeline for setting up the IVR system will depend on the complexity of your requirements. However, I aim to complete the project efficiently while ensuring the highest level of quality and reliability. I look forward to the opportunity to work with you on this project. Warm regards, Adil
$500 AUD 7 napon belül
5,0 (4 értékelés)
4,7
4,7
Felhasználó avatár
With my extensive experience as a developer, I have gained a thorough understanding of and proficiency with Twilio's IVR system. Over the past decade, I have successfully implemented IVR systems, as well as call waiting and queue functionality, for numerous clients. Apart from technical know-how, I have also honed my skills in managing call centers and understanding the intricacies of efficient call handling and queuing. Linux, PHP, Asterisk PBX: These are the technologies and tools that I have mastered to ensure seamless execution of your project. Android is another feather in my cap which means I can optimize your IVR system even for mobile users. My promise to you goes beyond delivering a functional system; it extends to providing lifelong support. I believe this long-term commitment sets me apart. Together, let's transform your vision into a reality that redefines interaction with your users over the phone with an efficient and intuitive IVR system. Contact me now so we can discuss how to make your project a grand success!
$500 AUD 7 napon belül
5,0 (3 értékelés)
4,8
4,8
Felhasználó avatár
Hello, I have read your requirements and I got to know you are looking for Interactive Voice Response (IVR) Development for both Android and I am expert in app development and I can deliver on time with the quality. I have spent a total of 10+ years working in both mobile technology. I developed apps for leading solutions for all major industries, I am sure that if you give me a chance, I won't disappoint you with my skills and expertise. I have successfully delivered many apps and making my clients very happy. >-< My skills Development - Android Studio, VS Code, Xcode - Swift, Objective C, SwiftUI, Java, Kotlin, Bloc, GETX - MVC, MVP, MVVM Let’s get connected on Chat to discuss this further in detail. Please connect with me in chat Regards Shaiwan
$250 AUD 16 napon belül
4,9 (9 értékelés)
4,5
4,5
Felhasználó avatár
Hello After checking the job posting - Interactive Voice Response (IVR) Development, I felt that your project was similar to one I had worked on before. I have undertaken similar projects to ensure I can provide you with satisfactory results. I can start your project right away and you would be interested in discussing the project details. Thank you for taking the time to review our letter. I look forward to hearing from you regarding further steps. thank you Paulo
$300 AUD 7 napon belül
5,0 (2 értékelés)
4,0
4,0
Felhasználó avatár
Hi, ! I have worked with similar projects so that I can provide you with a satisfied result. Having confirmed the job posting " Interactive Voice Response (IVR) Development", I truly feel that you're looking for ambitious, creative and nice people who are expert in PHP, Linux, VoIP, Asterisk PBX and Android. I am fully available to get started on your project immediately and you will find it interesting to discuss the project details. Regards Nina.
$500 AUD 5 napon belül
5,0 (1 értékelés)
4,2
4,2
Felhasználó avatár
HI There {Interactive Voice Response (IVR) Development} I have 7 years of experience in mobile and web development, I’m confident that my proficiency in Android, iOS, and Cross-Platform Flutter will be a great asset for your Interactive Voice Response (IVR) Development project. My abilities with Android and PHP will also prove valuable as we set up the IVR system with Twilio. Having successfully implemented IVR systems before, including call waiting and queue functionality, I am remarkably familiar with Twilio’s capabilities and can execute the task efficiently. Moreover, my extensive knowledge of mobile and web development ensures an understanding of the technical nuances and prompt troubleshooting if any issues arise. Furthermore, my experience extends beyond technicalities and into the realm of managing call center operations. I am aware, from my work experience, how essential it is to handle incoming calls effectively for customer satisfaction. That awareness combined with my technical expertise qualifies me to provide you with a robust IVR system that efficiently manages incoming calls, places them in queues accordingly, and delivers appropriate prompts". Let me contribute my knowledge to your project. Regards Anurag
$456 AUD 25 napon belül
5,0 (2 értékelés)
3,9
3,9
Felhasználó avatár
Yes I have read your project and understood requirements but have some doubts. please message me so we can discuss in detail. i am ready to start work
$500 AUD 7 napon belül
4,5 (10 értékelés)
4,0
4,0
Felhasználó avatár
As a professional web and mobile application developer, my skills and experience make me a perfect fit for your Interactive Voice Response (IVR) development project. I am well-versed in implementing IVR systems in Twilio and familiar with the call center operations you're looking for. My aptitude for Asterisk PBX tech, Linux, PHP sets me apart from other potential candidates, enabling me to manage incoming calls effectively and institute essential features like call waiting, queues, and appropriate prompts. Over the years, I have prototyped and delivered numerous features that improved efficiency and cost-effectiveness for my clients. As a result of my commitment to excellence, I received a prestigious Webby award in 2018 for Best Navigation & Structure. I believe strongly in meeting deadlines while delivering impeccable quality and ensuring consistent communication throughout the project. With my full-time availability and dedication, I assure you that your project will receive undivided attention leading to a flawless IVR system that meets or exceeds your expectations. To discuss more about our potential collaboration, please feel free to reach out at your convenience. Ready to build you a cutting-edge product!
$500 AUD 7 napon belül
5,0 (3 értékelés)
3,5
3,5
Felhasználó avatár
⭐⭐⭐======Hi =====⭐⭐⭐ I am excited to submit my proposal for your project. I have developed a strong set of skills that make me confident in my ability to deliver high-quality work to your project. My approach to any project is to first gain a deep understanding of the client's needs and requirements. I will work closely with you to ensure that I understand your project goals and objectives, and that I am able to deliver results that meet or exceed your expectations. In terms of technical skills, I have extensive experience in Android, Linux, Asterisk PBX, PHP and VoIP. I'm able to work independently, be detail-oriented, have strong problem-solving ability and excellent communication skills. Overall, I am confident that I can provide the best result beyond your requirements, and help you achieve your project goals. Looking forward to the opportunity to work with you and contribute to the development of the new website. Thank you.
$500 AUD 7 napon belül
5,0 (3 értékelés)
3,2
3,2
Felhasználó avatár
✅✅✅✅ Hi there, As an avid problem solver and a well-rounded developer, I believe my skills would be a great fit for your IVR project. Having worked with languages such as JavaScript, Python, Java C#, C++, I have considerable experience in setting up applications with Twilio and integrating the necessary functionalities like call waiting and queuing. Furthermore, my familiarity with languages such as R and MATLAB, as well as databases like SQLite3 and MongoDB enable me to adapt quickly to new technologies and frameworks. Over the course of my 5-year career, I've established strong communication skills that will prove invaluable in understanding your unique requirements and effectively implementing the necessary features in your IVR system. My deep understanding of call center operations also assures you that I fully comprehend the importance of call management efficiency and caller satisfaction. Given the opportunity, I'm confident in my ability to leverage my technical expertise, adaptability, and old-fashioned hard work to create a well-integrated, efficient, interactive voice response system for your business using Twilio. Let's collaborate and make your IVR system an effortless conversational experience for your customers. Thanks!
$500 AUD 7 napon belül
5,0 (1 értékelés)
2,9
2,9
Felhasználó avatár
Hi, I propose a comprehensive solution for implementing call waiting and queue functionality that ensures efficient management of incoming calls and enhances customer experience. My methodology includes a stable call routing system, directing calls to appropriate queues based on criteria such as department selection or time of day. With queue management system, callers are seamlessly placed in a dynamic queue, providing real-time information on wait times and position. Custom greetings and prompts keep callers informed and engaged, offering options like voicemail or callback requests. Agent availability is monitored in real-time, allowing for dynamic adjustments to queue sizes and routing strategies. Priority handling ensures urgent issues receive immediate attention, while callback option reduces wait times. Stale reporting and analytics tools track key metrics, enabling continuous optimization of system performance. With my methodology, your organization can efficiently manage call traffic, enhance customer satisfaction, and drive operational excellence. Regards
$550 AUD 3 napon belül
5,0 (1 értékelés)
3,0
3,0

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Tagság kezdete: szept. 26, 2016

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