We are looking for an experienced Project Manager to manage organization of key client projects.
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Hi there,
I will provide you quality project management writing. I am a PhD writer with 10 years of experience. I have worked on several similar projects of project management writing, and can deliver professional project management writing to tight deadlines. You can see an example of one of those projects in my portfolio here: https://www.freelancer.com/u/topacademics?w=f. I have successfully completed more than 1600 projects which are published at my profile with good rating.
I can generally write 5-10 pages daily. I'm interested to hear more about the project and about the subject matter of the project management writing. I will be delivering high-quality, plagiarism-free work to you in the minimum amount of time.
Thanks, Rashid
Hi!
I am really interested in this job. I’m data scientist working remotely with various analytical companies.
I’m offering best quality and highest performance at a price we are both comfortable with. I can complete your project on time and your will experience great satisfaction with me.
I’m well versed in R, python, SPSS, Stata, Excel etc
I have rich experienced in Data Processing, Data Entry, Project Management, Customer Service and Customer Support.
For more information about me, please refer to my portfolios.
I’m ready to discuss your project and start immediately.
Looking forward to hearing you back and discussing all details..
Thank you!
Hi,
I provide Top-notch live chat support, email support and phone support for online stores. Having the experience of 7 years and working with countless clients, I can make your customers super happy.
I can assist you with any of the below:
General customer support queries (Live chat, email, phone, SMS, Facebook, Instagram)
Take messages from customers & forward queries on
Respond to queries with an agreed script or even without a script
Respond to customer support queries by email
Phone support.
Make the daily reports and send it to you.
Dedicated account manager
And much more - just ask!
I am very much familiar with most of CRMs but still I would like to be trained before going on board to make sure, I can deliver what I am promising.
Available 24/7.
Thanks!
Good Day to you, Ma'am/Sir
I have read your project details, and I would like to offer you my clean and professional services for the task you've posted. If you can give me this project, I will ensure maximum satisfaction for you and your future customers. please do message me for further details.
I am a certified data entry operator. I have a decent typing speed. I would love to work for your project, give me an opportunity once you will comeback to me with more projects in the future . Hoping for the best for you.
I will summarize all the work before starting I can deliver quality work to tight deadlines.
I’m interested to hear more about the project and the subject matter of the entry. If you award me the project, I’d be pleased to discuss this further and get started for you as soon as possible. Thanks! Shivam
Hi there,
How are you? I can work with your project skills Data Entry, Project Management, Customer Support, Data Processing and Customer Service. Upon reading your description file I am sure we can definitely pull it off
once provided with detailed file of your requirements. I have good experience in Project Title including Data Entry, Project Management, Customer Support, Data Processing and Customer Service. It would be
great to have you on board and start it as quickly as possible.
Lets have a detailed chat about this project. Waiting from your end now.
Thanks
Rashid Amjad.
I have total 10.5 years of experience in IT industry. I have around 3 years of experience in project management. I have handled project of cyber security, billing project & hospital management project. I have managed around 15+ team members in a project. My role & responsibility in a project are
(1)Gather requirements from client
(2)Communicate with client
(3)Explain requirements to team members
(4)Organise daily scrum call
(5)Organise code review meeting, retrospective meeting & demo meeting
(6)Maintain the business