I've worked with different campaigns as an employee and I have been passionate in integrating ideas to leverage resources and productivity. Now, I wanted to take my career to a different level and do freelance.
Here's a summary of my work experience:
★RECRUITMEMT AGENCY UNIT MANAGER | AXA PHILIPPINES — 1 year
-Task/Skills Related: Recruitment, Job interview, Outbound Lead Specialist, Sales, Financial Counseling, Agency Management, Social Media Marketing.
★COACH RESOURCE | SITEL PHILIPPINES — 1 year
-Task/Skills Related: Coaching, KPI Management, Call Monitoring, Transcriptionist, Answers Supervisory Calls,
Administrative, E-mal handling.
★SEARS CUSTOMER SERVICE REPRESENTATIVE | SITEL PHILIPPINES - 4 years
-Task/Skills Related: Front line Agent, Answers inbound calls and negotiate, Data entry, Sales.
Tools Used:
-Operational CRM; Salesforce
-Google Forms, Google spreadsheet
-Microsoft ppt., excel, word
-Snapseed
-Social Media; LinkedIN, Facebook, Instagram