I have an outstanding background in Customer and Technical Support. I've worked as a Customer and Tech support in the past and been promoted to Operations Support Team Supervisor due to hitting and exceeding all KPI's. I've handled a team of 18 people in support, handle all escalations and complaints, refund and disputes, team coaching, quality tracking, KPI implementation. With this track record, I can surely provide your customers with an excellent service.
Feel free to reach out and I'm willing to provide my CV and full experience track record for your reference.
Thank you.