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Bilingual Phone Support Guru

$15-25 USD / hour

Lezárt
Kiadva ekkor: 3 hónappal ezelőtt

$15-25 USD / hour

I'm on the hunt for a highly proficient Spanish-speaking customer support representative who excels in verbal communication, particularly over phone calls. My project focuses on delivering top-tier customer service, where the selected freelancer will play a crucial role in interacting with our Spanish-speaking clients, ensuring their queries and concerns are addressed swiftly and professionally. **Key Responsibilities:** - Handle incoming customer support calls. - Address customer queries and concerns effectively. - Maintain high customer satisfaction levels. **Ideal Skills and Experience:** - Fluent in Spanish with excellent verbal communication skills. - Proven experience in customer support or a similar role. - Exceptional problem-solving abilities. - Familiarity with CRM systems and practices. I'm seeking individuals who are passionate about providing excellent customer service and are comfortable with phone-based support. Your ability to empathize with customers, provide quick solutions, and maintain patience and professionalism under pressure will be the key to success in this role. If you're a skilled communicator in Spanish and have a knack for making customers feel valued, I would love to hear from you.
Projektazonosító: 37751960

A projektről

32 ajánlat
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Aktiválva: 2 hónappal ezelőtt

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32 szabadúszó adott átlagosan $18 USD/óra összegű árajánlatot erre a munkára
Felhasználó avatár
I have a lot of experience in customer service and after working in AT&T retention department for over a year I'm pretty sure I can handle every type of customer. I'm bilingual in both spanish and english. I'm sure that you won't regret having me on your team
$15 USD 40 napon belül
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Felhasználó avatár
Buenos dias , tengo amplia experiencia de atencion al cliente , apoyando guiando y solucionando problemas de manera responsable , rapida y en especial eficazmente , de tal manera que los clientes sienten que nos interesa y es prioridad solucionar las dificultades que tubiera .comprometerse con la atencion de un cliente solucionando sus inquietudes , dudas , problemas de manera rapida y en especial acorde a su forma de ser , escucharlo y resolviendo es el objetivo principal .
$20 USD 40 napon belül
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Felhasználó avatár
Hi, mi Gloria from Argentina and I would to express my interested in Job. As I you said at the description you need someone who Speak spanish for customer services and i have experiences in that area and I studied tourism and hotel management in my country. In addition Im a responsable women and a easy going person . I look forward to hearing from you soon.
$20 USD 40 napon belül
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Felhasználó avatár
I have 10 years of experience working in customer service with American, Canadian and UK companies. I have been extensively trained in Call Center in Venezuela, I also have 3 years of experience in data collection with a pharmaceutical company located in the United Kingdom. I have previously worked in the area of ​​course sales and as an academic advisor, to enroll university students in an online degree, so the work is totally familiar to me, (ISEP SPAIN AND ATLANTIC INTERNATIONAL UNIVERSITY IN THE UNITED STATES) I am immediately available to start immediately.
$15 USD 40 napon belül
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Felhasználó avatár
Hola! Me encantaría hacer parte de este proyecto, estoy con la disponibilidad, me gusta interactuar con las personas, y esto sera muy positivo a la hora de prestar un servicio a clientes potenciales, tengo capacidad de entendimiento y empatía para escuchar y resolver problemas de acuerdo a lo que el proyecto establezca.
$16 USD 40 napon belül
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Felhasználó avatár
As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.
$19 USD 40 napon belül
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Felhasználó avatár
Hello, This is Rokon I have lots of experience about this kind of work or job. Be Honest iam new in this platform but i have more than 2 year experience in telemarketing sector at Synergy solutions BPO the most top intornational telemarketing company in my country. So i believe in work not in pitch so lets fixed a meeting, than if all goes your way and we both satisfied! Than make this deal. Iam waiting for your reply. Rokon Thank you
$15 USD 40 napon belül
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Felhasználó avatár
Profesional del servicio de atención al cliente comprometido y experimentado con varios años de experiencia trabajando en entornos de servicio de atención al cliente de ofimática. Se desarrolla en entornos exigentes y de ritmo rápido, trabajando para proporcionar a los clientes el más alto nivel de atención al cliente posible. Orientado a objetivos y comprometido con la búsqueda de soluciones a cualquier problema, aporta una amplia experiencia en ayudar a retener una sólida base de clientes y atraer a nuevos clientes.
$15 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
Hi, I'm Isaac, a Spanish native speaker I am confident that I possess the necessary skills and experience to excel in this position, as outlined in your requirements. As a highly proficient Spanish-speaking individual with exceptional verbal communication skills, I am well-equipped to handle incoming customer support calls and address queries and concerns effectively. My previous experience in customer support roles has provided me with a solid foundation in delivering top-tier customer service, where I have consistently maintained high customer satisfaction levels. I am passionate about providing excellent customer service and am comfortable with phone-based support. I am skilled in empathizing with customers, providing quick solutions, and maintaining patience and professionalism under pressure. My familiarity with CRM systems and practices also makes me an ideal candidate for this role. I am excited about the opportunity to interact with your Spanish-speaking clients and ensure that their queries and concerns are addressed swiftly and professionally. I am committed to delivering exceptional customer service and am confident that my skills and experience make me an excellent fit for this role. Thank you for considering my application. I look forward to the opportunity to work with you and contribute to your organization's success. Thank you again for your consideration, and I hope to hear from you soon. Best regards
$15 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
I'm working in customer care and technical support during last 10 years for múltiple cliente un latín américa, I'm proud to serve and help people solving together working as a team for the Best solutions. I'm native spanish tonge and I Will be pleasure yo work with You Regards, Fabián López +57 3105552108
$19 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
Hola! Mi nombre es vanessa muñoz, soy de colombia, por lo tanto mi lengua materna es el español. Viví los ultimos 10 años en alemania por lo que tuve la oportunidad de conocer diferentes paises alrededor del mundo. Considero que soy la persona indicada para este trabajo debido a mi experincia en oficinas turisticas en colombia, mi amabilidad, tolerancia y rapida resolución de problemas en temas relacionados con servicio al cliente directo. Me encantaría hacer parte de éste proyecto, no se arrepentirán.
$15 USD 30 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
Hola.! Soy María Eugenia. administradora en banca y finanzas. Trabajé en banco, en el área de caja y plataforma, en la cuál requería atención al público. Soy responsable, atenta, organizada y estoy dispuesta aprender. No tengo problema en adaptarme a cualquier horario. Gracias, me gustaría ser parte de su equipo de trabajo.
$15 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
As an expert in bilingual customer service, I am your ideal candidate for this project. Fluent in both English and Spanish, I possess excellent verbal communication skills that are crucial for phone-based support. With 7 years of experience in high-volume companies like Igtsolutions-KLM social media accounts, Service Club Delivery, and Staykeepershomes, I have sharpened my problem-solving abilities and honed my understanding of the importance of top-tier customer service. My proficiency in Salesforce will further enable me to maintain regular communication channels with customers while keeping their queries organized. My competence extends beyond telephone handling. I am also experienced in email, chat, social media customer support and Spanish translation which can be utilized to enhance your services to the Spanish-speaking community. Not only am I customer-centric, guaranteeing high customer satisfaction levels, but I’m also focused on continuous improvement within the team. Having previously served as a team leader, training new agents is a strength of mine. In conclusion, partnering with me isn't just investing in another competent bilingual customer support representative; it's investing in someone dedicated to both the professional growth of your company and delivering excellent customized solutions for clients. So let's connect! I'm adaptable to any time zone, punctual in my work ethic, and ready to go the extra mile for you. Accept my skills; choose success!
$15 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
Soy un profesional con más de 25 años de experiencia en atención al cliente y relaciones públicas. He trabajado en una variedad de entornos, desde empresas multinacionales hasta startups, donde he desarrollado habilidades excepcionales en la gestión de relaciones con clientes, resolución de problemas y comunicación efectiva. Mi formación en relaciones públicas me ha proporcionado una base sólida para comprender las necesidades de los clientes y cómo crear una experiencia excepcional para ellos. Estoy comprometida con la excelencia en el servicio al cliente y en encontrar soluciones innovadoras para satisfacer sus necesidades. Además, cuento con un certificado en coaching, lo que me permite abordar los desafíos desde una perspectiva holística, ayudando a mis clientes a alcanzar sus metas de manera efectiva y superar obstáculos. Mi enfoque es siempre centrado en el cliente, buscando proporcionar soluciones personalizadas que generen resultados tangibles y satisfacción a largo plazo. Estoy emocionado de ofrecer mis habilidades y experiencia para ayudarte a alcanzar tus objetivos y hacer crecer tu negocio. ¡Espero trabajar contigo pronto!
$20 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
Hello! I'm Lucas Nuñez Vieyra, a passionate Argentine with a great ability for communication. Native in Spanish and with an excellent level of English, I have developed these skills throughout my career in Communication Sciences. I love connecting with people and conveying ideas effectively. I am excited about the opportunity to apply my innate and enhanced communication skills in this job, and contribute to the team's success.
$20 USD 40 napon belül
0,0 (0 értékelés)
0,0
0,0
Felhasználó avatár
Mi experiencia laboral me acompaña para el puesto mencionado, tanto para atención al cliente como resolución de conflictos.
$15 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
I am writing to express my sincere interest in the Customer Service Agent position as advertised. With more than six years of diverse work experience in customer service, I bring a rich background in hospitality, tourism, and remote support for American companies. In my previous roles as a lobby boy and receptionist in the tourism and hospitality field, I developed strong customer service skills and an acute sense of professionalism. My work experience in various sectors, including health, finance, tools, storage, and shipping, has equipped me with a versatile skill set. Most recently, I had the privilege of working remotely full-time for an American startup in the property management and maintenance industry. In this role, I served as a virtual assistant and vendor and maintenance coordinator, handling a range of responsibilities that allowed me to further enhance my organizational and multitasking abilities. My strengths lie in active listening, empathy, effective communication, multitasking, and collaborative teamwork. I believe these qualities align seamlessly with the job requirements and responsibilities outlined for the Customer Service Agent position. While I bring a wealth of experience, I also acknowledge my areas for growth. I am eager to continue learning and adapting to new challenges, and I see the Customer Service Agent position as an excellent opportunity to further develop my skills and contribute to a dynamic team.
$20 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
Tengo amplia experiencia en atención y servicio al cliente, soy una persona proactiva, con excelente capacidad de comunicación verbal y escrita, cuento con la experiencia en atención telefonica, busco soluciones y ayudo a los clientes con empatía respeto y responsabilidad, estoy calificada para esta labor, y cualquiera que me sea asignada.
$17 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
Soy licenciada en educación con una amplia experiencia en resolución de conflictos y atención a clientes, tengo aptitudes y actitudes de liderazgo, lo que me ha permitido empoderar varios proyectos con magníficos resultados manejo adecuadamente varias plataformas soy muy proactiva y propositiva.
$20 USD 40 napon belül
0,0 (0 értékelés)
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Felhasználó avatár
My name is Malexith Parra, graduated in marketing, my main characteristic is good treatment with people, throughout my career I have worked in customer service, developing performance capacity when speaking and solving possible problems, my language is Spanish could be very helpful in this position, thanks in advance. Mi nombre es Malexith Parra graduada en mercadeo, mi principal característica es el buen trato con las personas , a lo largo de mi carrera me he desempeñado en el servicio al cliente, desarrollando capacidad de desempeño al hablar y resolver posibles problemas, mi idioma es el español podría ser de mucha ayuda en este puesto, Gracias de ante mano.
$20 USD 40 napon belül
0,0 (0 értékelés)
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Az ügyfélről

DOMINICAN REPUBLIC zászlója
Santo Domingo, Dominican Republic
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Tagság kezdete: febr. 10, 2024

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