Hello,
I am interested in the 1st level support position in your organization. I understand that proficiency in German is an essential requirement for this role, and I am proficient in both written and read German. While my spoken German is not as strong, I have a strong grasp of the language and am confident that I will be able to communicate effectively with customers via email and other written mediums.
With my prior experience in technical support roles and a solid understanding of SaaS products, I am confident that I can provide your customers with excellent service and support.
I am available to discuss the position further and answer any questions you may have. I look forward to the opportunity to be a part of your team and to contribute my skills and experience to your organization.
Thank you for considering my application.
Sincerely,