Images of logo of international service for human rightsmunkák

My website is facing an email sending issue. I am using 'sendmail' as the email service method. When users try to submit a contact form on the website, the email is not being sent. I am not receiving any error messages, but the emails are simply not going through. Ideal Skills and Experience: - Proficient in 'sendmail' email service method - Strong understanding of PHP and server-side scripting - Experience in troubleshooting email sending issues - Familiarity with website contact form functionality It would be great to work with someone who can quickly identify and resolve the issue so that the contact form emails are successfully delivered.

...are looking for a senior freelance SEO consultant to work on an annual SEO project for a well-known small appliance brand in the United States, which is part of an international group. The website is an e-commerce site. This profile will work integrated into the SEO team for AMERICA that the client has formed, along with other management and technical members so that teamwork will be an essential condition. The project is a global project where each region has its strategy, but all must go hand in hand. The consultant will become part of our network of freelancers, with the possibility of participating in other projects for which a profile like theirs is sought. What do we offer? - The possibility of joining a mult...

I need a versatile virtual assistant to manage both calls and emails for my English-speaking customers. On average, I receive between 10-50 calls and emails per day. Key Responsibilities: - Answering incoming calls - Responding to emails in a timely manner - Handling customer inquiries and complaints effectively - Maintaining a high level of professionalism and customer service skills Skills and Experience: - Excellent verbal and written communication skills in English - Previous experience in customer service roles - Ability to multitask and work efficiently under pressure - Proficient in using customer service software - Strong problem-solving skills and a positive attitude Please let me know your availability and your approach to handling peak tim...

I need to set up a system to parse semi structured emailed reports into structured format. Could build custom solution or simply help me set it up on an existing service such as mailparser.io.

I'm looking for a skilled designer who can create a modern and sleek postcard mailer for my residential service company. This design will serve as the primary method of advertising our services to homeowners. Needs to have mailing label per the attached instructions. Key Requirements: - Visual Appeal: The postcard should be designed with a modern, sleek look that will catch the eye of homeowners. - Clear Messaging: The design should clearly communicate the services we offer without overwhelming the recipients with too much information. - Brand Consistency: It's important that the postcard aligns with our company's branding, maintaining a cohesive visual identity. Ideal Skills and Experience: - Proven experience in creating high-quality a...

A global tour agency is looking to hire experienced and knowledgeable guides for private tours in Jeonju, Gangneung, Jeju City, and Seogwipo, South Korea. Ideal candidates should: - Be well-versed in the local history, culture, and outdoor attractions of the mentioned cities. - Have a friendly, engaging, and professional demeanor. - Have excellent communication skills in English. Korean language proficiency is a plus. The agency is seeking to hire 8 guides, with varying skill sets and tour guiding experiences to cater to the different types of tours being offered. If you have a passion for sharing your knowledge of South Korea and its unique offerings with international visitors, please get in touch.

I...page webhook URL into my current server. This webhook will specifically track and update the delivery status of messages sent through the JIO Interakt WhatsApp service, indicating if messages have been sent, delivered or failed. Skills and Experience: - Proficiency in ASP.NET C# - Deep knowledge of working with Webhook - Experience with JIO Interakt WhatsApp messaging service Project Requirements: - Implement single page webhook URL in ASP.NET C# into the current server - Webhook should track 'Sent', 'Delivered', and 'Failed' statuses of messages - It should retry sending the message if delivery fails - Use existing JIO Interakt WhatsApp messaging service API Please provide proof of your experience and ...

I'm seeking an expert who can create multiple Quora accounts for the purpose of promoting a product or service. Key Requirements: - You will be responsible for creating multiple Quora accounts. - These accounts should be believable and not easily flagged as spam. - The content on these accounts should be related to the product/service that will be promoted. Ideal Skills and Experience: - Proficiency in creating and managing multiple social media accounts. - Understanding of Quora's policies and guidelines. - Experience with product promotion and marketing on social media platforms is a plus.

The purpose of my project is to create an 'about us' video that highlights the services my academic service unit offers, specifically in the domain of mouse model utilization. The video will majorly showcase the phenotypic analysis services and the various studies we conduct using animal models for research. The content must be tailored in a way that caters to our target audience which includes researchers, academic institutions, and government officials. This would involve presenting complex information in a format that is easily understandable by both scientific and non-scientific audiences. Skills required: - Expertise in video creation and editing - Understanding of scientific research, specifically dealing with mouse models - Ability to...

I worked incredibly hard for over a year to bring you a top-notch learning program with Freelancer.com that was never revealed before… It's not just about teaching you everything I know and sharing my journey to the #1 amongst 70 million people; it's also about connecting you with a great community.. Once you complete the program and pass the test, you'll earn an exclusive badge that very few people get.. But.. Also, you get all of the following INCLUDED with NO HIDDEN COST in a YEARLY price of 129 USD: ➡️ Be among the elite few to earn the new IFC badge on your profile so that you can stand out! (Upon successful completion of the test) - Priceless! ➡️ Unlock hours of groundbreaking video content I’ve been working on fo...

I am seeking an experienced SEO consultant with a proven track record in ...record in gaining top search results on Google, specifically within the local market. Key responsibilities and features include: * Optimizing my website for Google's algorithm to place it within the top 5 search results * Focused targeting of the local customer base for my escort service * Carefully balanced keyword use, revolving around the terms related to escort service and call girls, to increase visibility among local searches without overstuffing Expertise Needed: * Strong knowledge of Google's ranking algorithms * Experience with local SEO * Prior success in bringing websites to top search rankings * Understanding of the escort service ma...

...the US and Mexico markets. Our primary goal for this project is to attract investors who can support our international growth. Key Objectives: - Develop detailed financial projections: We need a professional who can create a comprehensive and realistic financial model that incorporates various elements such as revenue streams, costs, and growth potential. - Design Go-to-Market Strategy: This will involve formulating a detailed plan on how we can enter and penetrate the US and Mexican markets, highlighting key milestones and tactics. Requirements: - Expertise in Financial Modeling: Demonstrated experience in developing financial projections, especially for technology companies targeting international markets. - Proven Track Record: We are looking for ...

We are a international exchange program provider in China. I am looking for an experienced online marketer capable of designing and executing an effective digital strategy for increasing website traffic. Specifically, this campaign should leverage: - Social media platforms - Search engines - Ensuring positive reviews and good program feedback online - website upload, online marketing channel content upload, etc With these tools, the aim should be on capturing the attention of a target audience ranging from 18-44 years of age. The ideal candidate for this project will exhibit proficiency in social media and search engine marketing, online reputation management, and analytics to measure website traffic growth. A keen understanding ...

I'm starting a new yoga service aimed at beginners. I'm looking for a skilled yoga practitioner who specializes in Hatha yoga to conduct live online classes. Key Requirements: - Expertise in Hatha Yoga: You should be adept at Hatha yoga and have experience teaching it to beginners. - Online Teaching Skills: You'll be required to conduct live online classes, so a good internet connection, clear audio and video, and a good understanding of online teaching platforms are essential. - Patience and Communication: As my target audience are beginners, it's important that you are patient and able to communicate complex ideas in a simple, easy-to-understand manner. Your responsibilities will include: - Planning and conducting live online Hatha yoga class...

...living areas. The style should blend modern, traditional, and contemporary elements, complementing our unique 'suburban barn' aesthetic. Ideal skills include: - Prior experience in creating portfolio websites for remodeling or similar industries. - Capacity to create a user-friendly interface, easy for potential clients to navigate to find service information. - An eye for design that can visually translate the varying styles of our work into an engaging and professional website. This project is a chance to create a diverse design portfolio that effectively communicates the multitude of styles we capably cater to....

I have ongoing work related to our previous project 'Label design for Pharmaceutical product ———(serious contestants only - you will be hired future branding images for this product )'

...and I want to add another layer of customer convenience by allowing bank transfers. I need to be able to sell theater tickets, so an interactive sitting map should be available. While I haven’t decided yet on a specific bank or service for processing these transactions, I am open to suggestions. If you have prior experience with multiple processors, that would be a significant advantage. Ideal skills and experience: - Proven background in E-commerce website development - Knowledge of various payment processors - Understanding of safe and secure payment gateways - Ability to integrate new payment methods without disruption of site performance Please base your bid on your desired compensation for setting up bank transfer proces...

I'm looking for a skilled professional who can help me with managing and improving reviews for my GMB listings. I run a service-based business and aim to boost my online reputation and customer trust. Key Responsibilities: - Increase positive reviews for my GMB listings. - Improve the overall rating of my business. Key Requirements: - Experience in managing and enhancing Google My Business reviews. - Knowledge of strategies to increase positive feedback. - Proven track record in improving overall ratings for service-based businesses.

I need a simple Android app that can automatically send messages to a WhatsApp group at random times. The app should: - Allow me to adjust the number of messages sent daily - Send messages at truly random times User Interface: - A simple UI for: - Adjusting the daily message count - Customizing the message content The app does not need to include analytics to track the number and timing of messages sent. More information: Can someone develop an Android app that can do the following: Automatically send a message in a WhatsApp group at random times. For example, send 3-5 messages per day at random times. The number of messages should be adjustable within the app. The messages should be sent between 9:00 AM and 10:00 PM (always at random times). The ...

I'm seeking a skilled WooCommerce specialist to enhance the performance of my 4 single-product sites. The main issue that needs to be addressed is the slow loading times. Key Details: - There are 4 identical websites (for different markets), each with approximately 5 pages along with legal pages. Requirements: - Experience with optimizing WooCommerce websites is essential. - Proven track record of significantly improving website load times. - Understanding of international audience and its implications for optimization. Access: - You will be provided with WordPress admin access and hosting account access. Timeline: - I need this project completed ASAP. Please only apply if you have a strong background in WooCommerce optimization and ...

Hi, are you able to brand up the attached images and label them as per the links that I will send you please? These are services and not courses, so ask them to get in touch not book it please. There will be a total of 10 images. Thanks.

I'm looking for a creative logo designer who can help me convey my company's values and mission, product or service offerings, and target audience in a single, modern and persuasive logo. Key Requirements: - Design a logo that conveys Company values and mission, Product or service offerings, and Target audience. - Utilize the colors Blue, Red, Gold, Black, and White. - Complete the project ASAP. Ideal Skills and Experience: - Proven track record of creating innovative logos that effectively communicate a company's core values and resonate with their target audience. - Expertise in using color psychology to convey specific messages through a logo. - Ability to work under tight deadlines and deliver high-quality resu...

...the need for a fully responsive design that can be converted into a Progressive Web App (PWA): Job Title: React.js Web Designer Needed for Creating a Responsive E-Commerce Site Similar to **Description:** We are seeking a talented web designer with experience in React.js to create a fully responsive e-commerce site design similar to [](). The design should be modern, clean, user-friendly, and capable of being converted into a Progressive Web App (PWA). **Responsibilities:** - Analyze the design and layout of the referenced site. - Develop a custom React.js-based front end that mirrors the look and feel of groca.myshopify.com. - Ensure the design is fully responsive and mobile-friendly. - Implement best practices for PWA development

I am in need of a virtual dispatcher and customer service agent who can handle inquiries and coordinate logistics for my business. The ideal candidate should be able to work for 20-40 hours per week. Responsibilities: - Handling customer inquiries promptly and efficiently - Coordinating logistics and ensuring smooth operations Skills and Experience: - Excellent communication skills and customer service experience - Strong organizational and problem-solving abilities - Knowledge of logistics and ability to coordinate schedules - Proficiency in using virtual communication tools and platforms This is a great opportunity for someone who enjoys providing excellent customer service and has a knack for coordinating logistics. If y...

I'm in need of an experienced SEO specialist to take over where I've left off. We're currently working on optimizing my website focusing on keywords, content, building high-quality backlinks, and improving website load speed. The end goal is to increase website traffic and improve its ranking on Google. Ideal Skills and Experience: - Proven track record in SEO with a focus on Google search engine - Proficiency in keyword research, content optimization, backlink building, and website speed optimization - Familiarity with service-related keywords is a plus Your main responsibilities will include: - Analyzing and revising existing SEO strategies - Conducting thorough keyword research - Identifying high-quality backlink opportunities - Ensuring website load speed...

**Project Description:** We're in search of a lead generation expert with a strong background in the tourism industry, particularly for tours in India, Nepal, and Bhutan. This person should be skilled in developing and executing lead generation strategies that effectively target potential travelers from both international and domestic markets. **Key Objectives:** - Implement targeted lead generation campaigns to attract interested travelers. - Efficiently manage an advertising budget of INR 4000 per day to maximize lead quality and quantity. - Employ both digital and traditional marketing techniques tailored to our audience's preferences. **Advertising Budget:** INR 4000 per day **Requirements:** - Proven experience in generating leads for to...

I'm looking for a friendly, kind, compassionate, results driven, bubbly, caring customer service agent to represent my sales business. Key Responsibilities: - Handling outbound and inbound phone calls, emails, and social media interactions to engage potential leads and convert them into customers. Core Requirements: - Experience in outbound customer service, ideally within a sales environment preferred but not necessary. - Exceptional communication skills written and verbal, friendly, bubbly personality across phone, email, and social media. - Understanding of sales principles and techniques. The ideal candidate should have a track record of success in similar roles and be able to adapt their communication style to different channels. Exper...

...be capable of posting the ads daily without human intervention. - The ads must be posted with consistent formatting and accuracy. - Development and implementation should be carried out with a focus on the user's perspective, ensuring the ads are easy to understand and engage with. Ideal Skills and Experience: - Proficiency in web development and automation technologies. - Previous experience with classified ad posting in Lara classified - Strong attention to detail and the ability to deliver a user-friendly experience. - Timely and consistent communication to ensure the project is on track. Please note that the specifics of which classified website the ads should be posted on, the category of ads, and other details have not been specified. The develope...

Seeking a sharp web developer to craft a website resonating professionalism and elegance. This platform will serve as a local hub for adult companionship services. Your challenge, should you choose to accept it, includes: - Implementing a system for service providers to create their own profiles. - Including a robust reviews and ratings system. Please note, details regarding the payment system will be provided later on in the project. Ideally, you should have prior experience in: - Designing sleek and professional websites. - Incorporating user reviews and ratings. - Developing profile creation systems for service providers. Familiarity with adult-oriented websites will be an added advantage.

I'm developing a game akin to Uno, with a unique business theme. The target audience is adults (18+), so the design should resonate with thei...the design should resonate with their sensibilities. Key Points: - The design needs to be aesthetically appealing and fun, as the game is meant for entertainment. - The style I'm aiming for is Cartoonish, so I'm looking for an artist who excels in this particular genre. Ideal skills for this project: - Strong experience in creating cartoonish designs. - Understanding of adult audience preferences in card game design. - Ability to translate business themes into appealing, fun visuals. I need: - back of the card to be used on all cards - 4 different designs with the ability to exchange the...

...personal trainer, I'm in the process of setting up contracts and liability waivers to protect my company's interests. These documents are primarily aimed at minimizing legal risks, especially in customer interactions. Key Requirements: - Develop legally sound contracts and liability waivers: My primary goal is to ensure that these documents are comprehensive, clear, and legally enforceable. - Tailored for Customers: The primary users of these documents will be my customers. Therefore, it's crucial that the terms and conditions are easily understood by a non-legal audience. - Digital Distribution: The preferred method for distributing these documents is digitally, either via email or on our website. Ideal Freelancer: - Legal Expertise: I...

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Integration of the clients CRM/ERP's so that the bot can answer to the client with human language. with the Intranet. 2 When the CUSTOMER MESSAGES DETECT If it is Customer or not and create a different communication based in the data in the system so answer the questions. After answering the questions, read our intranet If there is no response, I will pass it on to my colleague and pass it on to Human.

As a recruiter, I need a freelancer to post an ad on Indeed for a Human Resources Assistant position. The job will be posted for 12 weeks, targeting individuals with mid-level experience in HR. Key Responsibilities: - Posting a well-crafted job ad on Indeed for the Human Resources Assistant position. - Ensuring the ad is visible and well-optimized for target audience. - Monitoring and responding to candidate applications and inquiries. Ideal Freelancer: - Proven experience in posting job ads on Indeed or similar platforms. - Strong understanding of human resources and the recruitment process. - Excellent communication skills for engaging with potential candidates. The ideal candidate for this project should have a str...

I am looking for a skilled professional who can help optimize the quality of customer service my business provides, ultimately enhancing customer satisfaction. Key Aspects: - Focusing on the quality of support: The main area of improvement needed is the quality of support given to our customers. This includes ensuring the responses are helpful, timely, and meet our customers' needs. Skills and Experience: - Strong background in customer service: I need someone with a proven track record in customer service, particularly in improving the quality of support. - Excellent communication skills: As customer service is all about communication, the freelancer should have excellent verbal and written communication skills. ...

...in search of a talented designer who can navigate through a few uncertainties. Unfortunately, I skipped some essential questions, leaving some ambiguity in specific aspects of the project. Your job: - Adaptable enough to handle logo, brochure, or flyer design since the service needed wasn't defined - Skilled at multiple graphic design styles because a specific theme wasn't selected - Able to derive the best decisions for the goals of the project as the purpose wasn't specified Skills & Experience: - Proficient in modern, vintage, and minimalistic design styles - Experience with brand identity, marketing, and informational designs is a plus - Problem-solving ability and creativity to fill in the information gaps This proj...

I'm in search of a talented freelancer who is based in Asia and excels in lead generation for property/real estate websites or similar niches. In this project, you'll be focusing on capturing leads from both international and local buyers. Key Responsibilities: - Design and implement effective lead generation strategies tailored to property/real estate websites. - Prioritize lead capture from international and local investors. - Make the process seamless by utilizing contact forms on the website, Google Ads, social media lead forms, and WhatsApp. Ideal Skills and Experience: - Proven experience in lead generation for real estate or property websites. - In-depth understanding of the property investment landscape, particularly from an ...

...coherent SEO strategy. I'm looking for a skilled and experienced SEO specialist who can help me with a comprehensive SEO campaign. Key Deliverables: - Both on-page and off-page SEO optimization - Focus on on-page elements such as: - Improving content quality and relevance - Keyword optimization - Enhancing mobile-friendliness - Boosting organic Google ranking globally Ideal Skills and Experience: - Proven track record in SEO, particularly in turning around underperforming websites - Comprehensive understanding of on-page and off-page SEO - Experience in international SEO and knowledge of strategies for improving global Google ranking - Strong content optimization skills and a keen eye for keyword selection - Ability to implement b...

As a Business Development/Sales Partner, I'm seeking a dedicated individual to help me forge partnerships within the finance industry for my B2B SaaS software. Your key responsibilities will be to cultivate these relationships, pitch our product to potential clients, and ultimately contribute to the growth of our service. The ideal candidate would be a Sales Executive who is looking to build a career in business development and sales. Although prior experience is not necessary, a basic understanding of the finance industry is beneficial. You should also be a motivated self-starter with excellent communication skills. Key Responsibilities: (Business Development Executive) (with good track record) + Must have strong Sales Managerial Experience in any B2B Sa...

I'm in need of a simple website, to be completed by the end of the week. The main purpose of this site is to match people with a (private info) skill set with those seeking this skill set Basic match making style Key Functionalities: - Contact Form: I need a simple contact form so that visitors can get in touch with me easily. - Image Gallery: to show those with skill sets work, and previous projects Completed - Matchmaking for Skill Set/Hiring: This is a unique feature I'm looking for. I need a mechanism that can match the skills of my members with the needs of other members - Training Area: This will be different from a standard blog. I want to provide a platform for training resources where members can obtain free simp...

...familiar with AWS programming, this should be a simple task for you. I have included an example C# solution using AWS Transcribe that I need to be working. Example Program: AWS Transcribe documentation: Requirements: • I will create a new AWS free account and will supply credentials. • In my AWS account, configure any IAM role/policy/user/credentials needed to run the example program. • Change the example program to accept credentials (accessKey/secretKey) as arguments passed to the executable. • Ensure that the corrected code successfully converts the speech in the audio file to text using the AWS Transcribe service. Deliverables: • All source code • Instructions on executing

I am currently running OSTicket 1.10 on a VPS hosting environment and I'm looking for a skilled developer to upgrade it to the latest version available. Key Requirements: - Upgrade OSTicket from version 1.10 to the latest version - Ensure a smooth transition and uninterrupted service - Ensure compatibility with our VPS hosting environment Ideal Skills and Experience: - Strong experience in OSTicket and version upgrades - Proficiency in working with VPS hosting environments - Excellent attention to detail to ensure a seamless transition - Good communication skills to provide updates throughout the project Please include any relevant experience you have with OSTicket upgrades and VPS hosting in your bid.

...happy for this to be a different font (such as one that sits on Google), if it will load instantly, however I want the font still looking good, Lead Form capture not working The form capture isn’t working correctly. Originally it was sending through to my email address when someone filled out a form, however I had my email moved from GoDaddy to Google and it hasn’t worked since. Additionally the form capture doesn’t have the capability to actually see the responses within WordPress. I am happy to change to a different form if another is more suitable and providing the cost is minimal. Free cookie consent loaded I want a cookie consent tool loaded onto the site. At the moment I have no cookie consent banner. New pages functionality Need the capability of...

...designer for a position in my agency. The ideal candidate should be proficient in Front-end development, UI/UX design, and Responsive design. Key Responsibilities: - Collaborate with the team to brainstorm, design and create visually appealing web content - Translate wireframes and mockups into high-quality code - Implement best-practices in UI/UX design to enhance user experience - Ensure the website is responsive and optimized for a variety of devices - Regularly test and troubleshoot to maintain the quality of the website The ideal candidate should be: - Proficient in HTML, CSS, and JavaScript for front-end development - At least an intermediate level of experience in UI/UX design - Able to work both independently and as part of a te...

I need an experienced web developer who can create an e-commerce website with a professional and corporate aesthetic, targeted at a middle-aged audience. The website needs to feature embedded subscription services, via API integration, f...at a middle-aged audience. The website needs to feature embedded subscription services, via API integration, from another website ("White Label"). Key requirements: - Design, create and host a professional Subscription site. - Integrate subscription services via API from another service provider. - The website should appeal to a middle-aged demographic. Ideal skills and experiences: - Proven experience in e-commerce web development and design. - Expertise in API integrations. - A strong understanding of target markets and d...

...focused on providing disability support services, I'm in need of a seasoned business plan writer who can help me craft a solid foundation for my business. Key Concerns: - Market Analysis and Positioning: I'm looking for someone who can delve deep into the market, identify our target audience, and pinpoint our unique selling points. - Financial Planning and Projections: I need an expert who can create a detailed financial plan that reflects our current financial situation, and provides projections for growth. - Operational Structure and Processes: The ideal candidate will be able to help me create a sustainable operational structure that ensures smooth running of the business. Target Market: I'm looking to cater to a wide range of...

Hello, I will need a basic php app, for a simple petrol stations management. with 2 roles and a rest api that will support the following calls: 1. GET: Get service station data and prices of selected fuel. GET: Number of service stations (integer), maximum, minimum and average price per litre (with 3 decimal places). 3. GET: Get a price list of a service station. 4. POST: User login (the database already has users). 5. 6. GET: Receive orders of a service station from the service station owner 7. PUT: Price change to fuel from petrol station owner 8. PUT: Execution of an order by the retailer 9. DELETE: Deletion of an order by a petrol station owner or by a simple user (if it has not been executed). Anal...

I need a simple Android app that can automatically send messages to a WhatsApp group at random times. The app should: - Allow me to adjust the number of messages sent daily - Send messages at truly random times User Interface: - A simple UI for: - Adjusting the daily message count - Customizing the message content The app does not need to include analytics to track the number and timing of messages sent. More information: Can someone develop an Android app that can do the following: Automatically send a message in a WhatsApp group at random times. For example, send 3-5 messages per day at random times. The number of messages should be adjustable within the app. The messages should be sent between 9:00 AM and 10:00 PM (always at random times). The ...

I'm looking for a legal professional with experience in drafting contracts, specifically wholesale distribution agreements. Your task will involve: - Defining the rights and obligations of all concerned parties, to maintain clarity and avoid any potential disputes in our business relationship. - Including key terms in the agreement like a termination clause, an exclusivity clause, and a liability clause in order to secure our company's interests and limit potential risks. - Providing an open-ended duration without any specific term limit, allowing for indefinite continuation until either party chooses to terminate. This is a vital document for our business, so accuracy, attention to detail, and knowledge of contractual law are ess...

As a professional in computational chemistry or biophysics, I'm currently looking for an expert mentor in the field to guide me through various aspects of molecular modeling and simulations. Key Responsibilities: - Provide advanced expertise in Protein structure prediction, Molecular simulations, Coarse-grain modeling - Support in understanding complex concepts - Assist in practical implementation and problem-solving Ideal Experience and Skills: - PhD in Computational Chemistry or Biophysics - Has publications in international journals - Strong background in Protein structure prediction, Molecular simulations, Coarse-grain modeling - Proven experience in mentoring or teaching - Excellent communication skills and the ability to convey complex technical informat...